@PennyMacNews followed up and I was surprised. They acknowledged that there was an issue on the user interface regarding changes to autopay that led to the unintended delinquency.
Thanks for the customer service regarding the issues this caused. Jillian was very helpful.
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So I make an adjustment to my auto-payment in September to put more towards principal. @PennyMacNews back end proceeds to miss my August AutoPay and now reported 30 Day Deliquency on my Mortgage. Terrible. Don’t have your loan with them.
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If you use a @CapitalOne card w/ a fee, cancel or change BEFORE it’s assessed.
Unlike @Chase or @AskBarclaysUS, they won’t waive fees upon product change. So, I’ll be forced to close my card within 40 days in order to do so.
@thepointsguy - share this with your followers.
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Political clap-back culture via tweets does nothing for policy. I can celebrate when we unify as Americans but still oppose policies that erode the American identity. Thank you @AOC and those who donated to #Texas! #TexasPowerOutages
