Willy Lai

Just had the honor of giving a talk for Amazon! My talk, “Designing for Outcomes”, was the closing keynote for Amazon’s inaugural People Experience Technology (PXT) internal design conference. I covered outcomes of good and bad design, designing for good…lnkd.in/gpKeDZMk

I’m happy to share that I’m starting a new position as Advisory Board Member, Professional Program in User Experience Design at UC Berkeley Extension! lnkd.in/gpqwZPYE

Excited to learn that our “customize clothing” design was recently awarded patents!  For use on both touch and non-touch screen devices, this design was born out of a design review meeting I had with one of my teams when I was at Macy’s. The team had pro…lnkd.in/gWFG7a2j

Thank you Pratt Institute for inviting me to speak with your students yesterday! It was an honor to give a guest lecture and workshop for the graduate students of Pratt’s School of Information, M.S. Information Experience Design (IXD), M.S Library and Inf…lnkd.in/g4wfU4zM

Keep it Human. Five years ago, Poland’s iMagazine published an article in which I made UX design predictions 5 to 15 years out. Now, after 5 years, if you’re curious how my predictions have fared, check out the article: (It’s in…lnkd.in/gkAmJQiW lnkd.in/geXq6kZ8

Congrats team! Thanks to everyone who voted for us! lnkd.in/gj8zerd

AWARD-WINNING SF UX TEAM MEMBERS FOR HIRE!!! It's not every day you see a plug from a head of UX for their team, but then again, it's not every day that their office is closing either. ;) Since Macy's announced the closure of their San Francisco digital…lnkd.in/gMZVhGX

I couldn't be prouder of this UX team for winning 3 design awards from IDA. Special thanks for the incredible support from Jill Ramsey, our cross-functional partners and their teams: Dave Torres, @anagrace,Vlad Kuznetsov, Norman Long, Smrutha Ipparthi, R…lnkd.in/g4YKK6h

As many of you know, Macy's is closing their San Francisco digital office. There's an amazing team here. For anyone looking for talented UX designers, researchers, and content writers, please reach out to me directly and I'll share with my team. lnkd.in/egu_8yh

Thank you to Blue Latitude Health for inviting me to speak about #userexperience in #philadelphia recently. I had a great time and enjoyed meeting the BLH team. Special thanks to @therton, William Taylor, and @ElisadelGaldo for coordinating the event. lnkd.in/eTKyJ3H

Thank you to all who attended my recent #UX workshop in Cairo, Egypt! I had an incredible time. The discussions were rich and insightful, and the design projects were thoughtful and beautifully executed. Many thanks to Fatma Ashraf,…lnkd.in/gfEirij

Honored to be teaching #UX in #Cairo, #Egypt April 1-2. Thank you to The GrEEK Campus for inviting me and organizing the event! #userexperience #design #strategy #designthinking #research #productmanagement #technology lnkd.in/gTXgt4D

Glad to hear! I had a blast!

Thank you to NFAIS for having me as their closing keynote last week at their 61st and final conference last week, before their merge with NISO. Special thanks to Nancy A. Blair-DeLeon, @NFAISForum, and Deanna Marcum for inviting me and for putting togeth…lnkd.in/g_EcRdk

Thank you to UX South Africa for having me as their opening keynote #userexperience #design speaker and #UX #strategy workshop instructor at their recent conference in the beautiful Mother City of Cape Town. It was an incredible honor. Many thanks to…lnkd.in/gcp7578

Sometimes clarifying text is necessary for the UI. I’m guessing this example came out of user testing. ;)

Thank you @onlinebaas for coming to my talk in Cape Town, South Africa. Glad to hear you enjoyed it!

Thank you @Anina011, so glad to hear you found the UX strategy workshop fun and valuable. It was a pleasure having you at my workshop! It’s been an honor to speak and teach here in South Africa!

Thank you @noisyboy, you’re very kind - so glad to hear you enjoyed it and got a lot out of my talk. It was an honor to open UX South Africa this year!

Thank you @onlinebaas, so glad to hear. Thank you for coming to my talk!