Michael Franco

What do you do if someone asks for a refund on a package that's taking over 3 months to arrive and your customer asks for a refund? You just move the delivery date and refuse! Nicely done @WishShopping. Way to lose a customer for life over a $9 order.

10 things you need to know today: June 28, 2020 in o theweek.com/10things/922513/…

@Ticketmaster You double-charged me for an event in Dec. I've been trying to get my money back for months. Today I got an email saying that you won't refund my money because the event is over. That's like saying "we stole your money, you didn't catch it, so now we're keeping it."

@PNCBank_Help I was double-charged on my cc for a Ticketmaster event. I got a note from you saying that you can not reverse the charge because it's was paid. What kind of nonsense is this? Of course the charge was already paid -- that's how I found it on my credit card statement!

@PNCBank_Help None of your phone numbers are working! Whats up?

So @Airbnb is allowing guests to cancel their reservation without any penalty. What that means is that the host loses all of the money and the guest loses nothing. Nice for the guests -- really kind of crappy treatment of the hosts. How about AirBnB stepping up and sharing?

Think it's been #OneYearTooMany? Let it show with this high-quality shirt from new brand Musewear. musewear.store/products/one-…

Mars winter forecast: Floating CO2 blocks, spontaneous pit formation newatlas.com/martian-winter-… via @nwtls

Are dangerous chemicals accumulating in our toothbrushes newatlas.com/chemicals-accum… My story for @nwtls

Ozone layer under attack again says new study newatlas.com/new-threat-to-o… via @nwtls

Black tea found to shrink guts by working inside them newatlas.com/black-tea-weigh… My story for @nwtls

Our biggest fans this week: @HIV_Insight, @Prison_Health. Thank you! via sumall.com/thankyou?utm_sour…

X-ray shield lets researchers look in worms for cancer clues newatlas.com/x-rays-worms-ca… My story for @nwtls

Appetite-controlling brain cells activated by amino acids newatlas.com/amino-acids-act… My story for @nwtls

Our biggest fans this week: @HIV_Insight, @Hlth_Literacy, @Sex_Worker_Hlth. Thank you! via sumall.com/thankyou?utm_sour…

Powerful drilling speargun lets bacteria poison their enemies newatlas.com/molecular-spear… My story for @nwtls

Asteroid hunter to slingshot off Earth's gravity this week newatlas.com/osiris-rex-grav… My story for @nwtls

Fat alchemists turn white to beige for weight loss newatlas.com/fat-alchemists-… My story for @nwtls

Oat-based protein acts like "demolition expert" in slaying cells newatlas.com/light-sensitive… My story for @nwtls

Ice Age bones discovered inside inescapable "black hole" newatlas.com/fossils-black-h… My story for @nwtls