Official 2K Support on Twitter. Also check out our support site and knowledge base for answers: https://xitter.cf/t.co/Aq4RCcuhrh We are available 24/7.
Novato, California
Joined March 2011
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2K Support retweeted
We have identified the cause of the persistent “A problem has been encountered..” error during games in The City when using certain save files.
This issue will be resolved in an upcoming patch update, and we will share the patch release time as soon as possible. Thanks for your patience.
discord.gg/nba2k #NBA2K26
@NBA2K @Beluba @itsEvanCC I been dealing with this for 4 days and I’m not getting a response on my support tickets
2K Support retweeted
We are aware of reported concerns with entitlements affecting some players in TopSpin 2K25 when redeeming the Rookie Rise Pack or All-Access Pass. We are working to ensure you will receive your bonus items and will provide updates as we have them. Thank you for your patience!
2K Support retweeted
NBA 2K21's servers will be discontinued as of December 31, 2022.
More info here: 2kgam.es/3XhOF02
2K Support retweeted
Back up and PVP Challenges Beta is live! Find it on your Player Info page in the bottom right corner.
🔹 Currently is strictly iOS vs. iOS & Android vs. Android (iOS must be on same OS)
🔹 Search for opponents using Player IDs or usernames
More Info ➡️ 2kgam.es/3TKqKn6
2K Support retweeted
We've pushed an update to address reports that Civ VI was reverting to older builds on Steam.
If you've experienced this, please exit Civilization VI and download the latest patch before restarting the game.
2K Support retweeted
⚠️ We will have downtime starting at 10 AM Pacific to complete the new app update.
Update includes PVP Challenges Beta and much more:
2K Support retweeted
⚠️ We will have downtime starting at 10:30 AM Pacific for some maintenance.
Will let you know when we’re back up.
2K Support retweeted
We are aware of the connection issues in MyTEAM and are currently working to ensure everyone can play.
In the meantime, Agenda Groups that were set to expire including Takeover Rodman have been extended through the day.
We will provide updates as we have them.
2K Support retweeted
⚠️ We will have downtime starting at 10:30 AM Pacific.
This is to address an issue with leaderboards in events.
2K Support retweeted
Back up and Halloween content is live! More details:
🎃 Each win in mini & main events rewards an eyeball (20%), skull (35%) or candy corn (45%) to use for crafting
🎃 Pumpkins on draft boards can be used to get Halloween outfits in Crews (new long sleeve shirts & pants)
2K Support retweeted
⚠️ We will have downtime starting at 10 AM Pacific to get Halloween content into the game.
Includes a new title screen, draft board and more.
2K Support retweeted
⚠️ We will have downtime starting at 10 AM Pacific for some maintenance.
Will let ya know when we’re back up.
