Susan Barahia

Robert Searcy Bills lnkd.in/gg_wE53a

Wow~ Think of the possibilities with this technology. #userexperience #customerengagement #technology #education #healthcare #media lnkd.in/etm9nbv

Whoa! Does this really work? lnkd.in/eNns9Cm

Join me for Chicago Ideas week ~ tickets still available for great talks & conversations chicagoideas.com @ChicagoIdeas #ChicagoIdeas #timkleinphoto

Something to think about as you go about your day #HumanExperience #EDSO lnkd.in/ekk-ApQ

#Innovative #KU #engineers turn teen's #musical aspirations into reality ~ great #UserExperience #AccessibilityDesign Rina Taufan Helen Gebre-Amlak, PMP  @ashwingrao  Michael Hill Kanishka de Lanerolle Joe Fischer @ConnectSearch    lnkd.in/gjnmaVK

FOMO is overrated. Take time to reflect, introspect and appreciate what is. #JOMO lnkd.in/gTmqAUZ

Flourishing healthcare and wellness practices will rely on competent and prodigious patient experience. #healthcare #wellness #customerexperience #experiencedesign lnkd.in/g7SKwd8 lnkd.in/g8JdxS4

KC Cohn Have you seen this? #color #shape #joy #experiencedesign lnkd.in/e-DDsdn

Why it's Important to have great Employee Experience before a company can provide great Customer Service by @Hyken lnkd.in/e-AEGzM lnkd.in/exeSykE

For those familiar with UX, great explanation of Service Design lnkd.in/eJ-8QpJ lnkd.in/eyZNedP

Journey Mapping is used to map the customer experience before, during, and after a service offering. It's helpful for finding where there are opportunities to improve the customer service experience. Variations of this have been us…lnkd.in/eafWkwX lnkd.in/eVf5uYf

Interesting talk with @DanielPink by @FamilyActionNetwork on how time of day can affect performance variance by 20%

Congratulations to the Chicago Student Invention Convention winners! Had a blast being a judge today. @Chi_Innovation

Aug 17 Join @CSRAinc as we discuss Growing Your Brand: Engaging Your Connections. Sponsored by Venture Hub and North…lnkd.in/eCbKxAX

Current Strategies & Future Realities: Growing Your Brand tinyurl.com/ktrpzx8 w@csrollyson #socialmedia #valueproposition #engagement

SDN Chicago Talk: "The Future of Service Design" with Robert Bau and @richekelman

Make Your Services Stand Out from the Crowd" ~ Feb 1 eventbrite.com/e/chicago-spa… @Eventbrite @Julia_Kline #chiSpark #smallBiz

Watching @TheSharkDaymond with @tullman @1871 talking about entrepreneurship and mentorship.

Looking on the bright side, one thing to look forward to: The Rise of Voice Search... shar.es/1Dp6fz via @websitemagazine