Jason Roop | Springstory PR

Quick rewrite: I’m the CEO of CrowdStrike. I’m devastated to see the scale of today’s outage and will be personally working on it together with our team until it’s fully fixed for every single user. But I wanted to take a moment to come here and tell you that I am sorry. People around the world rely on us, and incidents like this can’t happen. This came from an error that ultimately is my responsibility. Here’s what we know: [brief synopsis of what went wrong and how it wasn’t a cyberattack etc.] Our entire team will be working all day, all night, all weekend, and however long it takes to resolve this and make sure it doesn’t happen again. We’ll be sharing updates as often as possible, which you can find here [link]. If you need to contact us, the quickest way is to go here [link]. We’re responding as quickly as possible. Thank you to everyone who has alerted us to the outage, and again, please accept my deepest apologies. More to come soon.