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We've moved over to Threads. Check out the link in our bio πŸ’–

Remote
Joined May 2016
Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)Photo by HelpDocs (@HelpDocs)
HelpDocs retweeted
Transphobia is common on the internet, and it can be hard to deal with it day in, day out. It can have a serious impact on your mental health. This #TransDayOfVisibility we see you, we support you, and we want you to know we'll keep fighting for everyone's mental health. (1/2)
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About @HelpDocs πŸ‘‡ πŸ³οΈβ€πŸŒˆ Queer/trans-led πŸ‡ͺπŸ‡Ί Based in Europe πŸ’Έ Bootstrapped and profitable πŸ—ΊοΈ Customers all over the world πŸ“ˆ Hundreds of millions of page views a month πŸ€– Lots of flexibility/autonomy
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Come lead customer education @HelpDocs! Full job description at apply.workable.com/helpdocs/…
I'm looking for someone to come join me and @jarrattisted at HelpDocs and lead Customer Education. πŸ³οΈβ€πŸŒˆ Queer/trans-led πŸ‡ͺπŸ‡Ί Based in Europe πŸ’Έ Bootstrapped and profitable πŸ—ΊοΈ Customers all over the world πŸ“ˆ Hundreds of millions of page views a month πŸ€– Lots of flexibility/autonomy
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You all. This is an excellent opportunity to work with great people on something meaningful and helpful. Probably best fit for a team lead or new manager that still likes ICing and being scrappy. I love their culture, tone, product and peopleβ€”and you probably will too.
We're looking for a Customer Education Lead to help build out our content and team. Here's a little bit about us πŸ‘‡ πŸ³οΈβ€πŸŒˆ Queer/trans-led πŸ‡ͺπŸ‡Ί Based in Europe πŸ’Έ Bootstrapped & profitable πŸ—ΊοΈ Customers all over the world πŸ“ˆ > 200m page views a month πŸ„β€β™‚οΈ Lots of flexibility/autonomy
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We’re looking for someone to take the lead on Customer Education at @HelpDocs and make it their own πŸ‘‡
I'm looking for someone to come join me and @jarrattisted at HelpDocs and lead Customer Education. πŸ³οΈβ€πŸŒˆ Queer/trans-led πŸ‡ͺπŸ‡Ί Based in Europe πŸ’Έ Bootstrapped and profitable πŸ—ΊοΈ Customers all over the world πŸ“ˆ Hundreds of millions of page views a month πŸ€– Lots of flexibility/autonomy
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Live Chat doesn’t always make sense. Especially in SaaS - so we’ve integrated @HelpDocs knowledge base search – so your visitors can directly get help from the page they’re on, or directly in-app.
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Day in the Life of a Remote Worker: Jake Peters, CEO @HelpDocs πŸ‘‹ A desire for more freedom led Jake to remote work & now, their workday is now complete with a 'coffee palace' β˜•οΈ, routine made for night owls πŸ¦‰ + beautiful workspace. πŸ’» Read more: weworkremotely.com/day-in-th…
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This week we spoke to @jarrattisted from @HelpDocs ! Keep reading to find out what they said about growth, workplace culture and your customers being, well, people.
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Want your customers to search your knowledge base the moment they have a question? Directly from the page they're on? Well, they can with our new @HelpDocs integration! 😎
Link up HelpDocs with @GoSquared and let customers start searching for articles with our fancy new integration πŸ”—πŸ’– buff.ly/32THhO4
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This week's featured remote company that’s hiring: @HelpDocs πŸ’» Join a solid distributed team that truly cares! Fully remote, bootstrapped and profitable, the team at HelpDocs is growing fast -- they're currently hiring for a handful of positions: weworkremotely.com/company/h…
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I'm looking for a remote Go dev to join the @HelpDocs team πŸ¦„βœ¨ helpdocs.io/jobs#job-417042
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I'm looking for a content producer to help build out our educational resources for @HelpDocs πŸ’– We're: πŸ“‘ A remote profitable company πŸ³οΈβ€πŸŒˆ Queer-led 🧢 Serving millions of hits a month πŸ§ͺ Happy to experiment helpdocs.io/jobs
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Another reason to love HelpDocs πŸ’œ It's refreshing to see a company being so deliberate and inclusive.
Why We Don't Assume Pronouns in Customer Support β–Έ lttr.ai/VEUf
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πŸ“’ I'm looking for 2 Engineers to join the @HelpDocs team. If you πŸ‘‡ ❀️ are inclusive and highly value diversity 🌏 work best remotely πŸ’Œ are a great written communicator πŸ‘©β€πŸ’» love working in React or Go (1+ years exp.) ...I'd love to see you apply 🀩 helpdocs.io/jobs
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New year new gig? We're hiring @HelpDocs πŸ‘‡ 🌍 Fully remote πŸ’Έ Transparent salary and perks πŸ¦„ Queer/trans founders πŸ‘©β€πŸ’» Small team 🏏 Millions of hits a month for startups to Fortune 100 4 roles in Customer Ed (Advocacy/Writing) and Eng (React/Go). helpdocs.io/jobs
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HelpDocs retweeted
We partnered w/ our friends at @HubSpot to create The Guide to Strong Internal Comms – a Google Drive packed w/ internal comms templates we use right here at Front plus examples from @Drift, @Guru_HQ, @bonusly, @HelpDocs & HubSpot! Get the templates hereπŸ‘‡ bit.ly/2BUQrM7
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Ever imagine shipping all your stuff across the sea and only half of it arriving? For my newest teammate @HelpDocs (hey Rivka! πŸ‘‹) that nightmare was a reality. Stoked to get this first post out. It's a great read! blog.helpdocs.io/missing-box…
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HelpDocs retweeted
We partnered w/ our friends at @HubSpot to create The Guide to Strong Internal Comms – a Google Drive packed w/ internal comms templates we use right here at Front plus examples from @Drift, @Guru_HQ, @bonusly, @HelpDocs & HubSpot! Get the templates hereπŸ‘‡ bit.ly/2BUQrM7
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We've just had our second offer accepted for the open roles @HelpDocs. Another awesome team member joining us ❀️ So we're going from 3 to 5 in the space of a couple weeks after a year searching. I'm excited and terrified, but I think the future looks bright for us. πŸ€“
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