I work at a high-end, brand-name hotel in a very not high end or brand-name area. People are amazing and terrible and I need to vent.
Literally, the middle of nowhere
Joined August 2018
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I'm off the next 4 days for a camping trip... And ive already gotten 2 calls asking if i can work and 3 asking about a guest, group, or problem... I can't wait to get into the woods and be unreachable
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Hotel Outrage retweeted
Sometimes I just want to ask middle aged couples who can’t be bothered to wait for their tables or have no respect for our hosts if they’d like to check their White Privilege with coat check before dining. #hostessproblems #checkyourself #serverproblems #boston #GTFO
Big group started checking in yesterday with the leaders coming in on Sunday night. We were sold out bc of Labor Day and so the evening front desk agent walked the two diamond member, group leaders who are here for 8 night!!!
So far they have been awesome and have great accents (most are British or South African) but I'm also adding like 7 hours to my schedule and working different shifts than I am used to.
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It's almost 8pm, women came down to check out a day early... when informed we would charge her for a half days use (even though it should have been a full night) she got pissed
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Well she left, and our night housekeeper went to sell the room (hoping we could double dip bc why not) and found out the reason the woman was leaving was because she had apparently dyed her hair and the shower purple, clogged the toilet, and SHIT THE BED!!!!
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Hotel Outrage retweeted
Honest answers:
—
“Been up to much?”
“I wake up, things go badly and then I lie down again”
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“Did you have fun?”
“I tried”
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“How have you been?”
“Mostly bored and tired”
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“Work going okay?”
“No idea”
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“Are you sure?”
“Never”
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“Did you get my text?”
“Sure did”
It's the Saturday before Labor Day, we are a High-End Hotel on the Water, and you have the audacity to be mad that I am sold out tonight and that my cheapest Lakeview room tomorrow is 229 dollars? Serious, pull your head out of your ass
For those of you who don't know, a turn around is when you work a PM shift (our are from 3pm to 11pm) and then have to be back the next morning for an AM shift (ours runs 7am to 3pm). So basically you are working 16/24 hours with an 8 hour break in the middle.
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