We believe that brands have a profound power to build connectivity through e-commerce. We're working to change commerce for the better!
Columbus, Ohio
Joined September 2017
- Tweets94
- Following2
- Followers498
- Likes68
SOME NEWS...
We're now @loop! 🎉🎉
We’d love for you to give us a follow
But just in case you need a reason...
Check the tweet below
👇👇
This quoted post is unavailable.
Transparency in fulfillment is key 🔑
This week we are talking to @CaseyA about what happened during Shipaggedon and the future of shipping and fulfillment.
🎧 Full episode - podcasts.apple.com/us/podcas…
Loop retweeted
I'm extremely impressed with @LoopReturns new printer-less #returns via @FedEx in my opinion this is the future...(youtube.com/watch?v=LXkfHlA9…)
@Shopify @ShopifyPartners #eCommerce
"We see well over 100% increases in LTV from customers who have experienced a return vs. those who have not."
This week on The Exchange we are talking returns from a CFO's perspective 👇
🎧 open.spotify.com/episode/4lW…
Tik Tok is only for brands that target teens... right?
@JonShanny doesn't think so and he has used Tik Tok to grow @Stryx_Official in the 30+ crowd.
Full episode - podcasts.apple.com/us/podcas…
Loop retweeted
According to @Shopify, free exchanges make customers more likely to shop online.
Check out these insights from our friends at @LoopReturns 👇👇 👇
zcu.io/EBd4
#returnspolicy #ecommerce #exchanges
Loop retweeted
Ecom sales were record-breaking during #BFCM (up 76% from last year according to @Shopify!) but that also means a much higher volume of online returns come January.
Our friends at @LoopReturns have a ton of great tips to help you prepare: wonderment.cc/return-season-…
How do you choose what content topics to pick?
@bandholz is sharing how to find the best topics for your Youtube content.
"Your ideation gets a lot easier the more you create. Even though you would think it's the opposite."
🎧 podcasts.apple.com/us/podcas… 🎧
On the surface, a refund doesn’t seem like a big deal.
After all, you’re just losing the value of the item that was returned, right?
Unfortunately, that’s not the case.
Here's the TRUE cost of a refund. 👇
loopreturns.com/blog/the-tru…
Customer experience...
Everyone is talking about it, but how are the best approaching it?
Tomorrow we are hosting a live panel to discuss it all.👇
hubs.ly/H0Ccbs90
1. Define customer experience 🤔
2. How to measure it 📏
3. Good vs Great experiences 😍
4. Live Q/A ❓
How do you turn a 2% conversion rate on your @Shopify or @ShopifyPlus site into a 7-15% conversion rate? 🤔
@benparr gives away our top secrets on The Exchange with @LoopReturns 👀
Listen on Spotify: open.spotify.com/episode/3Ae…
or Apple Podcasts: podcasts.apple.com/us/podcas…
Loop retweeted
On December 9th, we'll be joining @LoopReturns to talk all about why focusing on a customer-centric experience is so important.
Want to join the live session? Sign up here ➡️ bit.ly/3laE1UL
BFCM was all about creating a compelling offer.
The rest of the holiday season… customer experience.
Loop, @gorgiasio, @Shefit, and @manlybands are teaming up to share their customer experience secrets.
Join us on December 9th 👉 loopreturns.com/the-state-of…
Happy Thanksgiving 🙏
To all the ecom brands out there, good luck!
It's going to be the biggest BFCM yet. 🎁📈
Loop retweeted
Thanks to @loopReturns for having me on The Exchange podcast 🙌. Always stoked to chat it up about subscriptions, bundling, & good customer experiences for the win. Have a listen 🎧 hubs.ly/H0BfGhl0 #ecommerce
How do you build real connections with customers through your return policy?
That's exactly what our CEO @pomajp is talking about on @ecomfastlane 👇
ecommercefastlane.com/podcas…
What makes bundles effective? How do you build an amazing one?
We asked some of the top agencies on Shopify to share their go-to tips and tricks.
We may have also put our recommendations on solving bundle returns in there too 😏
loopreturns.com/blog/the-val…
For one quarter each year your customer is buying for someone else. 🎁
Are you ready to handle gifts from promotion all the way to returns?
Join us, @NostoSolutions, and more this Thursday. You can even win $100 for your gifts.
nosto.com/resources/webinar-…
6 + 4 + 3 = 2
If you're a baseball person that equation makes sense. ⚾️
"It all runs parallel to the game and if it doesn't make sense for baseball it doesn't make sense for us"
@Baseballism's CEO is talking about building a brand with us - podcasts.apple.com/us/podcas…
🔥 Introducing Bundles by Loop 🔥
The simplest bundle returns experience for your customer.
The fastest experience for your team.
And the only bundle returns experience on Shopify.
Who is going to love this more, your support team or your customers? 👇
hubs.ly/H0zbWxb0