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A book about why our systems fail & what we can do about it. Winner of the National Business Book Award. Published by @penguinpress. More at https://teapaw.org/t.co/G5mu2RDgZ1

Seattle, Washington
Joined February 2013
Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)Photo by Meltdown (@MeltdownBook)
We were very happy and honoured to receive the National Business Book Award today. Our heartfelt thanks to @andrewtghill, @RogerLMartin, @DanielPink, @AdamMGrant, @SlaughterAM, @cduhigg, and @MFordFuture, who were among the earliest supporters of our book project.
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Over the last few years, I’ve been systematizing the approach that I use to guide high-performing leaders through transformational change. For the first time, I’m taking the Leadership Intensives that I offer to teams at big companies and launching it to you.
Enter to win 4 great business books by authors featured on The Breakdown™ Podcast! Edge, by @LauraHuangLA The Soul of an Entrepreneur, by @saxdavid Agile Conversations, by @douglassquirrel & @Jtf Meltdown, by me and Andras Tilcsik Enter here: bit.ly/Win-4BizBooks
.@mishaglouberman is a genius when it comes to navigating nuanced, complicated business conversations. He offers a number of concrete, actionable tips to improve your ability to have productive, meaningful, even delightful conversations on this episode: bit.ly/break-16
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This week on the podcast, I speak with the delightful and thoughtful @mishaglouberman about the art of the conversation in business settings. In particular, we dig into the things that stand in the way of effective communication. Join us here: bit.ly/break-16
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.@mbs_works / @boxofcrayons & I both share a belief in the transformational power of curiosity. That belief is something that underlies our solutions in @MeltdownBook & ties together Michael’s excellent book, The Advice Trap. Curious? Read more here: bit.ly/curiouspower
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I had great fun talking to @ChrisClearfield about creativity and other matters for his excellent new podcast, "The Breakdown": chrisclearfield.com/podcast/… (We spoke before Christmas. Feels a long time ago...)
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Excited to share my conversation with @TimHarford, an economist & writer, about things going wrong, the terror of putting our ideas out into the world, the beauty of deadlines, & the joy of “slow-motion multitasking.” Full episode here: bit.ly/break-15
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The latest episode of The Breakdown may be helpful as you plan for the #NewYear2021 A Guide to Goal Setting for the Empowered Entrepreneur Listen here: bit.ly/break-14
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As I try to do at the end of every year, I’m taking some time to reflect this week. There’s a lot to reflect on. Whatever you thought you would be working on in 2020, the universe had a different path charted. bit.ly/power-reflection
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Episode 14 of The Breakdown podcast is live: A Guide to Goal Setting for the Empowered Entrepreneur Listen here (17 min): bit.ly/break-14
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Great conversation w/ @ConsumerLawSC & @larryport about @MeltdownBook & complexity: what it means to have enough slack in the system, to manage a complex system / complex process. A rebroadcast of their Lean Law Firm podcast. Thanks guys! bit.ly/break-13
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In 2012, Starbucks launched a campaign asking customers to tweet festive messages w/#SpreadTheCheer. They also sponsored an ice rink in London, which featured a giant screen to display all the tweets that included the hashtag. What could possibly go wrong? bit.ly/starbux-fail
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"What is a big enough challenge that will almost certainly defeat me? That's more of a thrill than 'what's the thing I can reach for and get a trophy at.?'" - @mbs_works (founder of @boxofcrayons) Full episode here: bit.ly/break_12
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Delighted to have @mbs_works (founder of @boxofcrayons) on the podcast today! It's a really interesting & pretty wide-ranging conversation... from poetry/literature to what it really means to have impact in the world & how we can make meaningful change: bit.ly/break_12
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Today on the podcast, Oscar Velasco-Schmitz from @LiveDockside shares his philosophy of providing excellent customer service, even as he engages in what he calls an “industrialized act of civil disobedience.” Listen to the full interview: bit.ly/Break-11
The power of a niche shouldn’t be understated—but many firm owners struggle to embrace one. It feels downright scary to decline work. After all, doesn’t it make sense to keep our options open? In short: no. bit.ly/niche-wisdom Thanks to @LiveDockside for their example.
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This week on the podcast, my friend Oscar Velasco-Schmitz: entrepreneur & one of the owners of @LiveDockside, a cannabis retailer here in Seattle. We chat about his business & the history of political change that led to the legalization of cannabis in WA: bit.ly/Break-11