Say hello to summer freedom! 🍦☀️ From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it. We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB. #RoamFreely

Hi Mac, sorry to hear that your top up isn't working when trying to activate your new Pay as you Go eSIM. Have you tried to top up online via bit.ly/3UfP9qK or the MyO2 app? What happens?

Thanks for coming back to us, Hussain. Please can you send over a direct message, and we'll be more than happy to help get this investigated for you. xitter.cf/messages/compose?recip…

Hi Lisa, yes switching from a plastic SIM to an O2 eSIM is free if you’re already an O2 customer, and there’s no extra charge compared to a standard SIM.

Hi, thanks for your question. At the moment, we don't have any information to share regarding when iPhone Handoff will be available on O2. We'd recommend keeping an eye on our website and official social media channels for any future announcements. 💙

Hi Owen, we're sorry to hear about this as this isn't the experience we want for our customers. Please, do send us a private message so, we can further assist you.

Hello Hussain and thanks for getting in touch. We're sorry that you feel this way. Is there anything that we can assist you with today?

Thanks for getting in touch. Please could you check our service status page to see if there are any issues in your area? Here’s the link: bit.ly/4zR7t98

Hello Jason, thanks so much for getting in touch. We're really sorry to hear you’re having trouble with your signal — that’s never ideal. When you get a moment, could you check our service status page to see if there are any issues in your (cont) bit.ly/4ibnoaK

Hello Alex, thanks so much for getting in touch. We're really sorry to hear you’re having trouble with your signal — that’s never ideal. When you get a moment, could you check our service status page to see if there are any issues in your (cont) bit.ly/4dTeBZV

Hello Arron, thanks so much for getting in touch. We're really sorry to hear you’re having trouble with your signal — that’s never ideal. When you get a moment, could you check our service status page to see if there are any issues in your (cont) bit.ly/47ynrJ8

Hello Ben, thanks so much for getting in touch. We're really sorry to hear you’re having trouble with your signal — that’s never ideal. When you get a moment, could you check our service status page to see if there are any issues in your (cont) bit.ly/3W1PFJE

Thanks for coming back to us, Eddie and we're glad to hear that your issues have now been fully resolved.

Hello Susan, thanks so much for getting in touch. We're really sorry to hear you’re having trouble with your signal — that’s never ideal. When you get a moment, could you check our service status page to see if there are any issues in your (cont) bit.ly/4dTee1t

Hi Eddie, we're sorry to hear about this. Please, do send us a private message so, we can further assist you with this as this isn't the experience we want you to experience.

Hello there, and thanks for getting in touch. We're sorry to hear of the issues that you're having with your account. Please send us a direct message, and we'll be happy to help further. xitter.cf/messages/compose?recip…

Sorry Joe, could you try and DM us again as we cannot see it.

Hi Marc, we're sorry about this as this isn't the experience we want for our customers. Please, do send us a private message so, we can further assist you on this.

Hi Ann-Marie, we're sorry about this. Is this still something you are experiencing?

Sorry to hear you've had no data for a week Joe, could you tell us more about it? Are any of the other services affected?

Hi Erin, we're sorry to hear you're having issues with your Priority code. We'd be happy to look into this for you. Can you confirm whether you're an O2 or Virgin Media customer? Would you be able to send us a DM? We'll need to ask a few (cont) bit.ly/4zCAWmM