Official Care handle account for @GetOneCardIn Got any queries? DM us and we will sort things out for you!

Pune
Joined May 2020
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Replying to @PiyushMishra268
Hi Piyush! We noticed that you’ve shared your personal information on a public platform and recommend deleting it for your security. Please DM us a snapshot of the error page, and we will provide the necessary assistance promptly. - Yash i.ki.show/A3B1E6958B

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Replying to @abhishuk91
Hi Abhinav! We wish to inform you that we have requested certain information via DM. Kindly share the requested details so we can verify and assist you promptly. Thank you for your understanding!
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Replying to @ThoufiqRahman13
Hi Thoufiq, we sincerely apologise for any inconvenience caused here. Could you please provide us with the registered email ID via DM so that we can get it checked and assist you accordingly? Rest assured we are here to help. - Eddy i.ki.show/A3B1E6958B

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Replying to @_kilobite_
Hello there! We have verified the details on our account and responded to you via DM. Please refer to the message for further assistance. - Yash
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Replying to @ArunKumarR58214
Hi Arun! We have responded to your DM and request you to refer to it for further assistance on the raised concern.
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Replying to @Kingslayer_69_
Hi Vijay, we have replied to your concern via DM, kindly refer to the same for detailed information and further assistance. We appreciate your patience in this matter. - Eddy
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Replying to @arsh1665
Hey Arshaan! We do not want you to feel this way and have responded to your DM. Kindly refer to the same for further assistance. Thank you!
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Replying to @KSrikaant88993
Hi Srikaant! We have responded to you under ticket ID: 10243660 and request you to refer to it for further assistance. Thank you!
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Replying to @Urstruly_Gnana
Hi Gnana!   To raise a ticket in the OneCard app, please follow these steps:   1. Open your OneCard app.   2. Go to the ‘Help’ or ‘Support’ section from the menu.   3. Select ‘Raise a Ticket’ or ‘Contact Us’.   4. Fill in the details about your issue and submit the request.   If you’re still unable to raise a ticket or connect with customer care through the app, please DM us your registered email ID and concern here. We’ll assist you directly and ensure your concern is addressed promptly.   -Suchi i.ki.show/A3B1E6958B

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Replying to @harshra48117871
Hi there! We acknowledge that this is not the experience we have crafted for our users. We are investigating the matter and will share an update under ticket ID: 10245558 at the earliest. Thank you for your understanding and patience.
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Replying to @VIJAYPA45177683
Hey Vijay! We understand your concern and are here to assist you in the best way. We apologize for the inconvenience caused. Please be assured that your concern is currently under review. We will share an update with you at the earliest over email under ticket ID 10253262. Thank you for your continued patience and understanding. -Suchi
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Replying to @moumitablogger
Moumita, we would like to inform you that your concern has been addressed via email under ticket ID 10254005. Kindly refer to the same. Please feel free to write back to us if you need any further assistance. We truly appreciate your patience and understanding.
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Replying to @mysterious_cryp
Hello there! We have responded to your concern via DM and request you to refer to the email for further assistance. Thank you!
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Replying to @vishvshroff
Vishv, we sincerely apologize for the inconvenience caused. Please rest assured that we are actively working on your concern and have already forwarded the details to our team and you will receive a response at the earliest. We truly appreciate your patience and understanding during this time.
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Replying to @DealPaisa
Hi Atul! We understand that your experience has not met the standards we strive for. Please refer to ticket ID: 10240756 for further assistance. Any updates will be shared under the same ticket once available. Thank you!
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Replying to @PoetWarrior9
Hey there! We understand your concern and have addressed it via DM, kindly check and refer to the same. -Suchi
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Replying to @sachin1795
Sachin, please rest assured that we are actively working on your concern and have already forwarded the details to our team for resolution. As soon as we have any updates regarding your issue, we will promptly inform you. We truly appreciate your patience and understanding during this time.
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Replying to @iAmArun0110
Hi Arun, we are pleased to confirm that your concern has been resolved, as acknowledged in our recent email communication. Please feel free to reach out to us again if you require any further assistance.
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Replying to @Ashokkumarslp
Hey Ashokkumar! We have responded to your DM and request you to refer to it for further assistance. Thank you!
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Replying to @rrk_psd
Hi Rohit, Our team is currently reviewing the details provided in your direct messages, including the ticket IDs you shared. We are working to ensure this is escalated appropriately and will provide you with a formal update via DM shortly. Thank you for your patience.
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