Buckster

Final update with respect to my @coinbase #Bitcoin withdrawal issue. I’m extremely happy to announce that my @coinbase withdrawal issues were fully resolved today 💯% to my satisfaction and I was able to withdraw my #Bitcoin and ETH to my self-hosted wallets. I would like to personally thank the @CoinbaseSupport Executive Escalation Team, especially the female Executive, who will go unnamed, that personally took care of me throughout this entire period; and I also would like to thank everyone else at @coinbase and @CoinbaseSupport and their tech team that assisted in getting me to be able to withdraw my #Bitcoin and ETH over the past few days. I must say, when this process started, believe me when I tell you, I was furious that I couldn’t withdraw my own crypto from @coinbase, because I waited 20 months for my Celsius distribution, which got deposited into my @coinbasse account a few weeks ago, so to not be able to withdraw my funds just pissed me the fuck off, to put it bluntly, and any one of you would have felt the same way, to which I made a complaint to the NYSDFS, wrote a letter to Judge Glenn, who is the judge in the @CelsiusNetwork chapter 11 case, and I even hired a lawyer to write a letter to @coinbase about me not being able to withdraw my #Bitcoin. With that being said, over the past few days, I was able to get “white glove” treatment by that same female from the @coinbase Executive Escalation Team. She emailed me numerous times per day over the past few days with updates on what I needed to do to remove the restriction and walked me through what the problem was, which there was a problem based on my location. I explained to her in great detail why I’m at the location where I am and that I’ve withdrawn from my @coinbase account over the past four years with no issue from this location; I also explained to her the reasons why @CelsiusNetwork decided to deposit my crypto distribution into my @coinbase account. I don’t want to go into any more detail because I don’t want to give any scammers any info about how to scam @coinbase customers. My @coinbase account is protected with a passkey, and personally, I would suggest people protect their @coinbase account with a passkey, which is much more secure than a password with 2FA, and you should never use SMS as a 2FA method. I was not a victim of a scam and nothing nefarious was happening with my account, which is what @CoinbaseSupport said they initially thought was the case. I just want to say once again a big thank you to the @CoinbaseSupport team and the female from the @coinbase Executive Escalation Team who took it upon herself to make sure that I was able to withdraw my #Bitcoin and ETH from @coinbase to my self-custody wallets; I’m very pleased with her “white glove” treatment and great customer service that I got from her. I couldn’t have had a better person from @CoinbaseSupport to handle my case. I can’t speak for anyone else, I can just say what @CoinbaseSupport did with respect to customer service on my @coinbase account — which surprised the fuck out of me, frankly — over the past few days so that I could withdraw my #Bitcoin and ETH to my self-hosted wallets was the best level of customer service I’ve ever gotten from @coinbase.

Here’s an update on my @coinbase withdrawal situation: I’m talking to someone from the @Coinbase Executive Escalation Team right now at @CoinbaseSupport and she’s trying to help me with my withdrawal from @coinbase, from what I can see. She was able to remove the restriction yesterday and then I tried to withdraw 2 ETH and then the restriction came right back again. I emailed her again letting her know that the restriction came back after I tried to withdraw 2 ETH, then she was able to remove the restriction this morning. but once again, I logged out and logged back into my @coinbase account and the restriction came back automatically without me doing a thing. This is strange to say the least. I sent her another email at @CoinbaseSupport and I am awaiting her response as we speak. I want to give @CoinbaseSupport a chance to resolve this issue without posting any more of their emails on Twitter, but my patience is wearing thin. @CoinbaseSupport has confirmed that my account is not compromised and that I’m not the victim of a scam. So I don’t know what the problem is now, especially since my account is getting handled by a @coinbase employee from the Coinbase Executive Escalation Team.