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Robinson Executive is a specialist recruitment and consulting practice focusing on the Customer Contact industry.

Australia, Asia and Pacific
Joined February 2010
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Yesterday evening with @theveloroos. Great event hosted in the Campari Lounge. Raising donations for @tourdecure_aus
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Replying to @RobinsonExec
@RobinsonExec Interview With Nina Martsin, Head of Customer Relations, Kyivstar Jsc, Ukraine contactcenterworld.com/view/…
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Best thing you could do today? Measure something in your #contactcentre and record it. Repeat next week and compare.. #cc #aus
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83% of customers require some degree of customer support while making an online purchase #contactcentre ow.ly/Abz6N
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#Cloud , Hybrid or on-premise – Which #ContactCentre is right for you? bit.ly/1p5dxnK
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Replying to @RobinsonExec
@RobinsonExec Interview With Mark Jackson, Director of Learning, Development & Quality, Affinion Group contactcenterworld.com/view/…
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How to help call centre agents deal with stress Read here.... ow.ly/zHP1n #callcenter
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White Paper - How To Use Social Media to Improve Customer Service and Cut Costs goo.gl/hLigZ
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Outsourcing, what are the common pitfalls you�re likely to face? ow.ly/eDn4y #callcentre #training
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You know what a lost customer can be, and how your relationship can improve if you make the effort. bit.ly/MossiTech
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#ProjectManagement: Business Plan & Financial Projection Templates in Excel Format is.gd/dmsNWd
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Entries are now open for the @NZHiTechAwards! hitech.org.nz #htanz
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Top 10 Customer Contact Center Trends for 2014 bit.ly/19fy8de @dcgbni #crm #custserv #cx #cco
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Why customer demographics aren't telling you the whole experience story: @Wotif digital leader, @shadenmostafa idg.to/jAu
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9 Things Every Business Traveler Should Pack In Their Carry-On bit.ly/1i9UGFG #News
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'A 2% increase in customer retention has the same effect as decreasing costs by 10%.' @desk #custserv #custexp #cx
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Since the beginning, Apple has continued to evolve and amaze us all! #10 is an Apple throwback! dld.bz/cQHp9
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