Cutting edge methods to establish what your users really think, want & do. Expert-led user research, usability testing & User Centred Design.

Nottingham, UK
Joined October 2013
Two of the best things - UX, and Star Wars! What's not to love?! #MayTheFourthBeWithYou #StarWarsDay #ux
“You’re going to find that many of the truths we cling to depend greatly on our own point of view.” ⭐️ Obi-Wan Kenobi #StarWars thoughts for #UX designers 👉 bit.ly/3b1Pd0O #MayTheFourthBeWithYou #StarWarsDay #MayTheFourth
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Some really great pointers on interviewing people as part of user research, taking inspiration from the great @louistheroux
How to conduct User Research as a documentary filmmaker buff.ly/2w43sUm
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A great two weeks of running remote user interviews and analysis. Lots of great insights to move forward with! #userresearch #workingfromhome
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Bonus of #workingfromhome - you can get to the good biscuits before everyone else in the office does!
A great example recently from @firebox of showing empathy for your customers, allowing those who may not have wanted to be reminded of mother's day this past weekend to opt out of related emails #Empathy #BeKind #UX
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Started working with a new colleague... I hope he hasn't brought a smelly lunch with him... #workingfromhome #coronavirusuk #StaySafeStayHome #dogsworkingfromhome
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A great piece about the skill of asking the right questions at the right time to get insight in to user behaviour and needs
A guide to asking the right research questions buff.ly/32HjZJQ
"It is a capital mistake to theorise before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts." A great illustration of the importance of gathering data first, rather than designing just on assumptions userfocus.co.uk/articles/lea…
Another busy day of UX testing. Jamie couldn't make it today, but luckily we found a last minute replacement... #UX #Usability #UserResearch #LikeFatherLikeSon cc @Tea_and_Data
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Looking forward to a busy few days out of the office running user testing sessions on mobile & desktop. Jamie making sure everything is running smoothly before our first participant arrives & we start our live stream to the client! #UserResearch #UX
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Happy work anniversary to our Head of Insights, @Em_Webber . Days worked probably < post-its used. Still smiling after 5 years :)
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Happy World Usability Day! We're marking the occasion by raising awareness across the wider business as to the importance of good usability & the impact of getting it wrong. We've even got a competition and prizes on the go! :D #worldusabilityday #WUD2018
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Oh my gourd, check out Bionical Digital's newest team member. He's pretty hollow inside, but he sure does light up our life. #SorryNotSorry #Halloween
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Jamie is down at Cranfield University this morning, delivering a lecture on Task Analysis, Human Skill and Error Modelling. Love bringing industry and academic experience together to inspire and educate.
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We had a great day yesterday in front of the camera. Lots of posing, fun and laughter. Excited to see the results!!
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Things are tense here in the office - the competition is heating up....
Lunchtime Mario Kart tournament is a go go. Very pleased that others are as excited about this as I am!! :D
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Co-Design is a brilliant way to get end users involved in the creation of a product or service, but to gain maximum value, careful consideration & planning is needed. Our very own @Em_Webber & @drvickycoughlan share their top tips! #UserResearch #UserExperience
Co-Design: When, Why and How to Design with Users - how can we can utilise their knowledge and direct experience of the domain to create user-focused products that resonate and engage? BHBIA Journal feature from @BionicalGroup - bhbia.org.uk/latestnews/news…
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TheInsightLab retweeted
Great sense check to make sure your user needs are on point. #userresearch #ux xitter.cf/benjystanton/status/10…
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