@TheInsightLab

Cutting edge methods to establish what your users really think, want & do. Expert-led user research, usability testing & User Centred Design.

 Nottingham, UK
tinyurl.com/theinsightlab
Joined October 2013
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While it may be a while until season 3😭a lot that can be learnt from Mindhunter about user research and interviewing. Even if it's just that most users aren't so scary after all! #ux #Mindhunter uxplanet.org/11-things-i-lea…

#11 things I learned about user research from watching MindHunter

Mindhunter is a Netflix show that depicts how the FBI interviewed imprisoned serial killers to understand how they think. Here’s what I…

uxplanet.org
Two of the best things - UX, and Star Wars! What's not to love?! #MayTheFourthBeWithYou #StarWarsDay #ux
People for Research@people4research4 May 2020
“You’re going to find that many of the truths we cling to depend greatly on our own point of view.” ⭐️ Obi-Wan Kenobi #StarWars thoughts for #UX designers 👉 bit.ly/3b1Pd0O #MayTheFourthBeWithYou #StarWarsDay #MayTheFourth

What Star Wars can teach us about the UX? | UXMISFIT.COM

uxmisfit.com
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Some really great pointers on interviewing people as part of user research, taking inspiration from the great @louistheroux
UX Collective@uxdesigncc1 Apr 2020
How to conduct User Research as a documentary filmmaker buff.ly/2w43sUm
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A great two weeks of running remote user interviews and analysis. Lots of great insights to move forward with! #userresearch #workingfromhome
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Bonus of #workingfromhome - you can get to the good biscuits before everyone else in the office does!
A great example recently from @firebox of showing empathy for your customers, allowing those who may not have wanted to be reminded of mother's day this past weekend to opt out of related emails #Empathy #BeKind #UX
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Started working with a new colleague... I hope he hasn't brought a smelly lunch with him... #workingfromhome #coronavirusuk #StaySafeStayHome #dogsworkingfromhome
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A great piece about the skill of asking the right questions at the right time to get insight in to user behaviour and needs
UX Collective@uxdesigncc2 Mar 2020
A guide to asking the right research questions buff.ly/32HjZJQ
"It is a capital mistake to theorise before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts." A great illustration of the importance of gathering data first, rather than designing just on assumptions userfocus.co.uk/articles/lea…
Replying to @lan3y @Tea_and_Data
Ha. Excellent powers of observation Iain. Jamie is currently learning - there's quite a Rubik's obsession back at the office, so pressure on to progress from newbie status!! #BabySteps #Notjustbeenturnedover
Another busy day of UX testing. Jamie couldn't make it today, but luckily we found a last minute replacement... #UX #Usability #UserResearch #LikeFatherLikeSon cc @Tea_and_Data
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Looking forward to a busy few days out of the office running user testing sessions on mobile & desktop. Jamie making sure everything is running smoothly before our first participant arrives & we start our live stream to the client! #UserResearch #UX
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