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Joined June 2025
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🎉 Shipped this week at Invent.
Ask Invent and agents can now search Gmail and Outlook. We used it to build a duplicate-ticket checker in one prompt.
How the search works: a read-only action on top of the scopes your Gmail or Outlook connection already has.
The agent, from one prompt:
“Create an agent for duplicated tickets and run the routine every time the chat is handed to a team member. The agent should look for the same name or email through Gmail from the past 30 days”
Under the hood: trigger = Inbox › On Conversation Handed Off. Every handoff is a fresh run you can inspect.
Tools = search Gmail, read the chat, add a private note.
Also shipped: a polish pass on our design system. Tighter headers, tables, dialogs, icons and status colors on every page.
Full changelog: useinvent.com/blog/42-search…
If you’re looking for an AI customer support platform for WhatsApp, Instagram, TikTok, email and your website, with AI agents that do the follow-up work behind every chat:
No code, no per-seat pricing.
Try Invent at useinvent.com
Invent Tables: leads, deals, orders and bookings fill themselves in from every chat.
Table, board, list, gallery, calendar or timeline view.
Fragmented data between Notion, Airtable and Sheets?
We got you!
Plus Instagram comment replies: someone comments INFO on your post, your assistant answers in a private message.
Invent is AI customer support that also does the work after the chat.
Full changelog: useinvent.com/blog/41-ai-age…
Second update: every model now understands voice notes.
Each voice note and video turns into text, so GPT, Claude, Gemini, Grok and Muse Spark all get the words.
Models without video support get a description of what the video shows.
It's on by default for every assistant. Prefer it off? Turn off Transcriptions in the assistant's settings, right under Model.
Start scaling your customer ops at useinvent.com
