Also shipped: a polish pass on our design system. Tighter headers, tables, dialogs, icons and status colors on every page. Full changelog: useinvent.com/blog/42-search… If you’re looking for an AI customer support platform for WhatsApp, Instagram, TikTok, email and your website, with AI agents that do the follow-up work behind every chat: No code, no per-seat pricing. Try Invent at useinvent.com

🎉 Shipped this week at Invent. Ask Invent and agents can now search Gmail and Outlook. We used it to build a duplicate-ticket checker in one prompt. How the search works: a read-only action on top of the scopes your Gmail or Outlook connection already has. The agent, from one prompt: “Create an agent for duplicated tickets and run the routine every time the chat is handed to a team member. The agent should look for the same name or email through Gmail from the past 30 days” Under the hood: trigger = Inbox › On Conversation Handed Off. Every handoff is a fresh run you can inspect. Tools = search Gmail, read the chat, add a private note.

Plus Instagram comment replies: someone comments INFO on your post, your assistant answers in a private message. Invent is AI customer support that also does the work after the chat. Full changelog: useinvent.com/blog/41-ai-age…

Invent Tables: leads, deals, orders and bookings fill themselves in from every chat. Table, board, list, gallery, calendar or timeline view. Fragmented data between Notion, Airtable and Sheets? We got you!

It lives where your team talks. Ask an agent in Slack or Microsoft Teams and it answers in the thread.

Routines start it on their own: every weekday at 9, on a new Gmail email, or on Autopilot, where the agent picks its next run. Create one from Ask Invent or right in the agent's chat. See all your Routines on the left side panel under Channels.

Brief an agent like a new hire: the job in plain words, the apps it can use, and when it runs. It asks you first. One yes or no in Tasks.

🎉 Shipped this week at Invent: Agents, Routines, Tables and Instagram comment replies. Your AI assistant answers customers. Now agents do the work after the chat 🧵

Setting up an assistant for a client? Send a connection link. They connect their own WhatsApp, Instagram or Notion without joining your organization. Plus new models: Claude Haiku 5.5, Claude Sonnet 5.5, Grok 4.7 and GPT-6.1 Sol.

Tasks: where your attention is needed. When the AI needs a yes or an answer, it waits there, next to your reminders and routines.

Mentions: every time a teammate tags you in a private note, it lands in one place, with the chat beside it. You also get an email, so nothing sits unread.