When you read about how Tony Bloom or Matthew Benham operate, it's no wonder that Brighton and Brentford are so well run. Both clubs are built on a proprietary methodology that's led by the ownership downwards. That creates a data-driven culture that's near impossible for other clubs to manufacture. The owner is the most important person at the club. A hands-on owner should either be an elite operator themselves or elite at selecting and empowering other operators, not an investor with a seat at the decision-making table.