Ketan Bhatt (@_ketanbhatt) profile picture

Engineering @intercom

Dublin
Joined June 2009
Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)Photo by Ketan Bhatt (@_ketanbhatt)
In hindsight, 2019 was an exceptionally eventful year for me. Traveled to 3 countries, & 3 states in India; took 4 months off; shifted to Dublin, living on my own for the first time; for @intercom, my first ever largeish company. Extremely grateful for this. Thank you, fate(?)!
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Ketan Bhatt retweeted
Really excited that Brett Chen from @perplexity_ai will be joining us as a speaker at our AI event next week. He'll talking about about "Scaling Intelligence: Production-Grade AI Agents and Models at Perplexity". Live in SF, and streaming. Details in thread.
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I wrote about our experience using Elasticsearch for running Fin.
A new entry on our Intercom AI blog from @_ketanbhatt, about our decision to stick with @elastic as opposed to adopting a new VectorDB for Fin. tl;dr: operational knowledge is valuable, and ES will do vectors. Link below!
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Ketan Bhatt retweeted
I’ve been working on ways to integrate our AI agent Fin into pretty much anything. It means folks can use the full power of Fin, including workflows, actions, etc, wired up to anything they like - the command line, a cmd+K interface, their own messenger. Beta coming soon!
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Ketan Bhatt retweeted
Hat-trick for ISRO in RLV LEX! 🚀 🇮🇳ISRO achieved its third and final consecutive success in the Reusable Launch Vehicle (RLV) Landing EXperiment (LEX) on June 23, 2024. "Pushpak" executed a precise horizontal landing, showcasing advanced autonomous capabilities under challenging conditions. With the objectives of RLV LEX accomplished, ISRO embarks into RLV-ORV, the orbital reusable vehicle. @IAF_MCC @DRDO_India @CSIRNALOFFICIAL @IITKanpur @IndianOilcl @AAI_Official
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TIL To figure out the dependency tree for a specific package, pypi.org/project/pipdeptree/ is quite faster than reading pip-compiled requirements.txt.
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Ketan Bhatt retweeted
Time to have 'THE CX TALK' with your support bot 😘
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Ketan Bhatt retweeted
I'm exploring a video project idea for @EmberConf. For it to work, I'll need a bunch of @emberjs users to send me a 2 second video clip of them saying hi. Are you interested in being a part of this project to celebrate our amazing @emberjs community?
82%Absolutely, count me in!
18%'fraid not, but good luck
39 votes • Final results
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The Definitive Guide to Rack for Ruby and Rails Developers getpocket.com/@90GT9Ad8g9dh4…
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Some thoughts on my presentation style getpocket.com/@90GT9Ad8g9dh4…
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I just launched tweetscreenr.com/ . It fetches articles from your twitter feed and lets you read them on your RSS reader. More long-form content, less 280-charactered nuggets of fake wisdom. Sign up today!
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Going to lose one hour of sleep to DST, girlfriend suggested I catch up on it in October.
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Short story: On Feb 14th, early morning, something changed. P50(duration) for requests to #elasticsearch increased by 4 times! Thankfully (for debugging), this happened to all our ES clusters. 1/7
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Anyway, @brian_scanlan realised we had an AMI rollout at 4am on Feb 14th, and the new AMI comes with an updated version of curl. We use the `elasticsearch-ruby` client which uses curl, and we confirmed that downgrading curl to the previous version fixed the issue. 6/7
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So: 1. If you upgraded to docs.aws.amazon.com/AL2/late… and use the `elasticsearch-ruby` client, please confirm if you got bit the same way. 2. Operational Health Reviews (hat tip @gregolsent) are the real hero of this story, and @brian_scanlan 🤠 7/7
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The technology behind GitHub’s new code search getpocket.com/@90GT9Ad8g9dh4…
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