Andrew Rasmussen (@a13n) profile picture

Andrew Rasmussen

@a13n

Co-founder @CannyHQ. Business and life partner @sarahhum. Previously @reactjs @meta. @uwaterloo dropout. Startup advice: https://teapaw.org/t.co/UKH8qYA798

 Seattle
canny.io
Joined January 2012
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Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)Photo by Andrew Rasmussen (@a13n)
Throwback to six years ago when @sarahhum and I got grilled publicly by @sama and @yuris youtube.com/watch?v=abtHadER…
Live Office Hours with Yuri Sagalov and Sam Altman - Stanford CS183F:...

Live Office Hours with Yuri Sagalov and Sam Altman - Stanford CS183F:...

In this lecture, Sam Altman and Yuri Sagalov, CEO of Amium, hold Li...

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Andrew Rasmussen retweeted
Canny (@cannyHQ) profile picture
Canny
@cannyHQ19 Dec 2024
This October we met together in Howell, Michigan for a cottage-style retreat. ✨ Here's a video recap of our time there!
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Hey @intercom it looks like your help center custom domains are down, but your status page doesn't seem to show that.
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back up!
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Is there a HackerOne alternative or bug bounty software that manages payouts and tax compliance (W-9/W-8BEN) that doesn't cost $10k/yr?
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Andrew Rasmussen retweeted
Tim Bennetto (@Timb03) profile picture
Tim Bennetto
@Timb039 Sep 2024
How to get feedback from your users in the early days: - add a live chat (@crisp_im) - add a book a demo button (@savvycal) - add a feedback and bugs board (@cannyHQ) Then, listen to everything they say. If they tell you they want a feature, build it.
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Canny (@cannyHQ) profile picture
Canny
@cannyHQ6 Jun 2024
Each retreat helps us get a little closer and brainstorm ideas. This retreat in Italy was no exception. In fact, it was one of our more productive retreats – we released Autopilot by the end! 🚀 Check out this blog post for tips for your next retreat. bit.ly/4eebPx4
La dolce vita con Canny: team retreat in Italy - Canny Blog

La dolce vita con Canny: team retreat in Italy - Canny Blog

This spring team Canny went to Perugia (Italy). We spent the week bonding, working, and finishing up Canny Autopilot! Here's how it all happened.

canny.io
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Andrew Rasmussen retweeted
Canny (@cannyHQ) profile picture
Canny
@cannyHQ31 May 2024
A few weeks ago our whole team went to Italy together. We worked hard on finishing Autopilot. Hard work gets a little easier when you're surrounded by breathtaking Italian countryside though. 😉 🇮🇹 ⛰️ Here are some highlights from our Italian retreat. ✌️
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We created internal benchmarks to evaluate Autopilot. Our goal was 99% accuracy and we kept iterating until we hit that mark.
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Autopilot works well today, and is only going to get better. More feedback sources, even better accuracy, more context about your business, and more use cases.
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This is a pivotal moment for Canny, and we'd love any support you can offer on our launch. Thank you 🙏
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This empowers your product team to really know what customers think about your product. And saves EVERYBODY lots of time.
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This is huge because so much customer feedback happens in these customer conversations. But sales/support folks are BUSY and feedback doesn't always make it to the product team.
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LLMs are a perfect fit here. They can read conversations, detect feedback, summarize/clean it up, and deduplicate it. This product could not have existed a year ago.
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It's happening!! Today we are launching Canny Autopilot. Please support our launch on @ProductHunt producthunt.com/posts/canny-… more about Autopilot 👇
Canny: Build better products with customer feedback | Product Hunt

Canny: Build better products with customer feedback | Product Hunt

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the...

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Autopilot uses AI to automatically scan your support conversations, sales calls, and G2/app store reviews for customer feedback.
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Andrew Rasmussen retweeted
Canny (@cannyHQ) profile picture
Canny
@cannyHQ14 May 2024
Autopilot, our newest AI feature, is live on @ProductHunt today. We want to help more product teams save time. Please help us spread the word! Check out Autopilot on Product Hunt: bit.ly/3yhH8q1
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Andrew Rasmussen retweeted
Canny (@cannyHQ) profile picture
Canny
@cannyHQ13 May 2024
Introducing Canny Autopilot! Join our webinar & learn all about it: bit.ly/4bFo1Vr 🤖 We’ll explain how Autopilot can detect & deduplicate feedback, summarize threads + more! Get $50 AI credits if you join our webinar & stay till the end! 🎁
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Sarah Hum (@sarahhum) profile picture
Sarah Hum@sarahhum10 May 2024
Canny Autopilot is launching on Monday!! We're chatting all things Autopilot in a webinar on Tuesday, May 14th at 2pm ET 🥳 join us and get some free credits 👉 bit.ly/3JXnHFr
Image from Sarah Hum (@sarahhum)
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One of Canny's biggest product launches in company history is coming up in the next few weeks. Stay tuned!
Canny (@cannyHQ) profile pictureCanny
@cannyHQ25 Apr 2024
We’ve been working on something big. 🤫 😮 🌟 Ready for AI to support your feedback management? 🤖 Sign up here and be the first to know about our big launch. 🚀 bit.ly/4aPwCot
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