Replying to @amznsellerhelp
@amznsellerhelp @AmazonHelp Are you aware the the new program you basically forced all sellers to use… AWD… is a complete trash pile? The program has completed failed sellers. Let me explain…
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Just a little follow up here… @amznsellerhelp wasn’t helpful. They told us just to open a case a wait. Come on. You lost a container 6 weeks ago and you’ve provided no information and no way to resolve this. This is why Amazon sellers are don’t trust Amazon.
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FYI @ajassy @dharmeshmehta Your new program AWD is not going great. You lost one of our containers six weeks ago and we still can’t get any straight answers. How do we get a real response so we can plan for this loss?
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We delivered a full container to your warehouse six weeks ago and it has yet to be received. You promised 14 days…
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Hey @amznsellerhelp , we've been working with your team for months...but Amazon can't get out of its own way. Your Subscribe and Save program is great in theory, yet Amazon has fallen flat on it's face in the execution. #AmazonFBA 1/4
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Dozens of support cases have yielded no success and
none have cited a specific reason for ineligibility. We'd love to show you your data! Customers want to subscribe but you won't let them? 🤔 #AmazonFBA @darmesh @amazonhelp" 4/4
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Replying to @amazonseller123 @amznsellerhelp
Example: Product 1 - sells 5,000+ units/month. Amazon allows only 4 out of 10 child variations to be subscribed. Yet non-eligible variations are top sellers, fully stocked, 4.7+ stars, meet ALL criteria. Why? 3/4
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Replying to @amazonseller123 @amznsellerhelp
If someone on your team would think about this for 10 seconds...you would realize that your S&S system is not serving customers. In our case, it's preventing customers from getting what they have demonstrated they want. 2/4
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