Head of Patient Safety Improvement at Norfolk and Norwich University Hospital. QSIR Associate and Practitioner, member of QCommunity.
East, England
Joined January 2012
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This 👇👇 New Year, New Start , New Role then look no further if you are passionate about improving patient safety and want to join a fabulous team
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Head Of Patient Safety role , exciting opportunity to lead a great team @NNUH
@psmn999
@ptsafetylearn
healthjobsuk.com/job/UK/Norf…
@JudyButcher @carol01180626 @NSafetymatters
Be part of a fabulous team @NNUH @PatientExp_NNUH 👇👇
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Barbara Hercliffe💙🌈 retweeted
State of the nation Safety @aidanfowler1000 says that 95.5% of organisations have implemented #PSIRF Ride that wave. Innovate, support staff and change culture @NHSBartsHealth @HSJptsafety
An excellent session at the Nuffield trust summit Lots of food for thought @ClinicalHF safety culture , systems thinking, #humanfactorsergonomics , involving patients . Worth a listen for anyone leading on patient safety in healthcare . youtu.be/TBb6fNLxtm0
This, I've cast my votes too have you @StacyHartshorn @ProsserSnelling @MariaCooke18 look for @JudeKivlin project #NorfolkandWaveney
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I've just voted in #QExchange! #QCommunity voters, you have until 12.00 on Wednesday 12 June to show your support and help decide which projects will receive funding: q.health.org.uk/get-involved…
People of Norfolk look at this opportunity, fabulous team of people 👇👇 #PatientPanel @PatientExp_NNUH
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Barbara Hercliffe💙🌈 retweeted
Error in the NHS is at pandemic levels. That's always the case if processes are not being managed - it's a free for all. Never mind - no one will get blamed! Except the government.
Food for thought, thanks @HelenBevan @NNUH @NSafetymatters @LesleyDwyerCEO new ways of thinking #ChangingCulture
I have been asked for advice about improving organisational culture. My view? DON'T start by setting up a "culture change" programme or a direct "culture" intervention. Culture gets changed when people start doing real work differently. Culture change is a byproduct of wider improvements. See for instance: hbswk.hbs.edu/item/to-change…. Via @HBSWK
That and other products are archived including Changing Worforce and Role Redesign #learnfrompast #Nomorewheelreinvention @MarySusanMoore #DoIKnowYou
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Barbara Hercliffe💙🌈 retweeted
Grinding to a halt with discharges at the weekend affects your ability to free up beds for the patients in ED and leaves you starting the week on the back foot. As Einstein said “insanity is doing the same thing over and over again and expecting different results”
So so sad well done @sarajcox for your beautiful words , that must have been so hard for you.
Many of the teams I work with are thinking about how their values & cultures can drive the ways they want to work together in future. One of the best used tools to help with this is the "culture design canvas" from @GusRazzetti. You can download it for free along with Miro & Mural templates for completing it remotely. You have to give your email address: liberationist-change-leaders…
Barbara Hercliffe💙🌈 retweeted
We have chosen this project to showcase how using the PDSA cycle can drive improvement.
@laurenmilesmac @michelleloy1969
Do we really understand why change can be difficult for people #PSIRF is a huge culture change programmes and new way of working for all of us #PatientSafety @NSafetymatters @JudyButcher @carol01180626 @DrNancyFontaine @Nickhulme61
Before labelling people as “resistors” “disengaged” - ask yourself:
Do they feel threatened?
Are relationships at risk?
Can they see the vision?
Is the pace right?
Is there trust & understanding?
What’s in it for them?
Are there power imbalances?
Scared of loss?
#engagement
Do we know or acknowledge the Elephant in the Room that will derail PSIRF or stop us from improving #PatientSafety @NSafetymatters
