Microsoft has officially released Remote Help for Windows with unattended support and remote sign-in. But there’s an important deployment detail: it requires two additional components on the device: 🔹 Remote Desktop Services Infrastructure Agent 🔹 Remote Desktop Agent Boot Loader These components provide the underlying connectivity that allows a support engineer to authenticate at the Windows sign-in screen and work in a separate session. The good news for @PatchMyPC customers? Both required agents are already available in our application catalog, making it easier to package, deploy, and keep them updated through Intune or Configuration Manager. Want to understand what happens behind the scenes, from the Intune Management Extension and temporary registration tokens to helper access and automatic cleanup? Read the full technical deep dive:patchmypc.com/blog/remote-he… #PatchMyPC #RemoteHelp #Intune #MSIntune

Remote Help Unattended Support is here!! Back in March, I already noticed something new showing up in the Intune Management Extension: **Windows Remote Help Unattended**. That one name sent me down the rabbit hole. At the time, the backend still returned `FeatureNotEnabled`. We could see how Microsoft was building it, but we couldn’t complete the full flow ourselves. Fast-forward almost five months. Microsoft has now officially announced **Remote Help on Windows: Unattended Support with Remote Sign-In**. And looking at the first setup steps and requirements, our original investigation was pretty damn close. Microsoft requires the Azure Virtual Desktop Agent and Bootloader. Remote Desktop must be enabled. The helper connects through the Windows sign-in screen and works in a separate Windows session while the user’s session remains locked. That is almost exactly what the IME code was telling us back in March. The AVD plumbing wasn’t just a coincidence. The registration token wasn’t just some leftover code. And the helper being temporarily added to Remote Desktop Users was the clue that tied the whole thing together. It’s always nice when months of staring at decompiled code eventually turn into an official Microsoft announcement 😄 Original investigation: patchmypc.com/blog/remote-he… #Intune #MSIntune #RemoteHelp

The IntuneWin downloader got another upgrade.... and it's even bigger than the previous one!! It now uses the WinUI3 Frontend, and you can select multiple apps at once. The best thing? It does NOT require an App Registration... just open the tool on any Entra/Intune-enrolled device, and you can download and extract all the apps available to you. #Intune #MSIntune github.com/call4cloud-code/I…