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Joined February 2010
Must-watch #CPaaS insights! Experts from @IDC and CPaaS Acceleration Alliance reveal top trends based on IDC 2023 CPaaS Marketscape: Investments, AI, telcos, use cases & more. @ccmunroe @mfremeijer @kevnet @robkurver @cpaasaa @evankirstel #cx #cpaasaa xitter.cf/i/broadcasts/1OyKAVdAE…
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The @IDC @IDC_EMEA Brunch at #MWC23 was also a great opportunity to catch up with US colleagues -- we don't see each other often enough. Presented with old friend @ccmunroe and saw @DHSchoolar, @Byrneingman and others.
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Interested to hear @ccmunroe share his insights on the CPaaS market at the @cpaasaa analyst panel later today!
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Sign up free for #WebexOne for your invite to the annual @Webex conference. Get access to: ✅ Learning paths ✅ Partner innovations ✅ Guest speakers including: @McGeeSmith @DaveMichels @zkerravala @ccmunroe @caro_milanesi @aruna13 Register here: buff.ly/3mQu9SW
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Courtney Munroe retweeted
Worldwide Unified Communications & Collaboration Market Revenue Grew 17.7% to $38.8 Billion in 2019, According to @IDC idc.com/getdoc.jsp?container…
Courtney Munroe retweeted
Rest In Peace, maestro Bill Withers. What a legacy. m.youtube.com/watch?v=CICIOJ…
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Here @idc’s official tweet on Directions 2020. I know this was a difficult decision, but for clients and IDC staff it should hopefully also feel empowering! – at Framingham, MA
We at @IDC put the safety of our friends, clients, employees, and community first. Out of an abundance of caution, we have cancelled our #IDCDirections event in Santa Clara on March 4 due to COVID-19 concerns. Our Boston event is still on for March 10 - we hope to see you there.
Courtney Munroe retweeted
A nervous democratic socialist in first class. #FeelTheBern
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Great way to think how #LTE & #5G differ. If LTE is largely about data delivery, 5G will be defined by the SERVICE that is delivered (along w/ service quality & reliability) says @Ericsson's Michael Fireman. #EIAF @EricssonAR Makes pricing decidedly more complex & critical.
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Courtney Munroe retweeted
#5G use case that continues to operate under the radar (or out of the headlines): fixed wireless access (FWA). According to Sven Hellsten of #Ericsson, FWA is a component of 38% of 5G deployments to date. Significant projected revenue opportunity. #EIAF @EricssonAR
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Courtney Munroe retweeted
Twilio named a leader in IDC MarketScape for WW Cloud Communications Platforms as a Service. Download the report for free:

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Widely anticipated, but nevertheless a watershed in European #telecoms policy: Germany is the first to license mobile spectrum to private companies.
Bosch applies for private 5G licences, says owner-operator model is best for industry @BoschBCI #5G #industrial5G #IIoT #Industry40 enterpriseiotinsights.com/20…
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Considering CPaaS? This IDC MarketScape: Worldwide Cloud Communications Platform as a Service 2019 Vendor Assessment report explains how a cloud communications platform can help your business create differentiated customer engagement experiences

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Courtney Munroe retweeted
We're making it easier for anyone to build apps and programs, without having to learn code. Here's how: msft.social/QYiEpW via @qz #MSIgnite

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.@bgilman13 and @IDC's @ccmunroe are sharing how companies using both #UCaaS and #CPaaS can build deeper customer relationships. #VonageCampus
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Showing the benefits of communications tools internally is crucial, especially for IT managers. - @ccmunroe #VonageCampus
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Join @IDC @ccmunroe and @bgilman13 at #VonageCampus as they discuss impact that #cloudcomms can have on #digitaltransformation. bit.ly/366vbkw #UC #DX
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Courtney Munroe retweeted
.@IDCs @ccmunroe forecast the market for voice and text messaging APIs would surge from $2B in 2017 to $10.9B by 2022: “If you’re getting a text message verification code, reminder or automated callback, chances are you’re being touched by a @Twilio API.” bit.ly/2YT43l4
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25+ telecom industry influencers you should be following on Twitter. ciena.com/insights/articles/… cc @AndyHicks @aschmitt @BradCasemore @ccmunroe @craigmatsumoto @DanaCooperson @meyer_dan @disruptivedean @SW_Support @e_hanselman @Gabeuk @GhassanAbdo4 @jeffheynen @jeffmucci
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Perspectives19 analyst panel @SanjayBhatia8 @ribboncomm, @ccmunroe @IDC, @mbrandenburg @Frost_Sullivan, @dianemyers @IHSMarkit, & @imlazar @Nemertes expertise on market trends #UCaaS, #CPaaS, #Cloud, #teams #SDWAN and more ... great meeting of minds #RBBNP19
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