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Customer alignment improves customer satisfaction and cultivates customer loyalty and trust.

Cincinnati, Ohio
Joined June 2010
Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)Photo by Direct Options (@directoptions)
#Utilities #CustomerAlignment ~ Take our free Customer Alignment Assessment ucaa.directoptions.com/custo… to get your results.
Here are the forecast high temperatures for today, #Sunday. Only a few spots will see below average highs (Northwest, northern New England and parts of Southwest), while the rest of the U.S. will see warm/hot temperatures, especially in the north-central Plains and Upper Midwest.
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Today, our crews responded to an outage which knocked out power to nearly 300 customers as well as area traffic lights. The cause? Helium #balloons which became entangled in our lines. Help prevent outages by securely tying a weight to prevent them from floating away. #safety – at Kissimmee, FL
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Direct Options retweeted
It’s #NationalPreparednessMonth. Do you have a plan if disaster strikes? Get tips: spr.ly/6016ECAkq.
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#Windpower fact of the day: Since 2001, generating electricity with wind has saved over 101 billion gallons of water from consumption. That is water that can be tapped for farming, drinking and conservation instead.
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Direct Options retweeted
Louisiana utilities will now pay rooftop solar customers less for the power they supply to the grid under new rules adopted by state regulators. bit.ly/2lPePdv
JUST ANNOUNCED: $110 million in available federal funding for cost-shared research and development projects to advance carbon capture, utilization, and storage technologies. ⬇️ @fossilenergygov @NETL_DOE energy.gov/articles/us-depar…
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Direct Options retweeted
Great crowd and discussion at this morning’s @DaytonChamber Breakfast Briefing as @cityofdayton Mayor @nanwhaley discusses Leading a Community Through Tragedies.
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This tropical disturbance over the Bahamas could bring tropical-storm-force winds and heavy rain to portions of the #Florida east coast over the weekend. Residents should monitor the progress of this system. #tropics
"Whether you be man or woman you will never do anything in this world without courage. It is the greatest quality of the mind next to honor." ~ James Lane Allen
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Better-run #utilities recognize that understanding the customer and what the customer wants is important to their success. #DataDrivenMarketing from directoptions.com ~ #Marketing #Innovation
#Utilities #CustomerAlignment ~ Take our free Customer Alignment Assessment ucaa.directoptions.com/custo… to get your results.
Transform your customer data into intelligent marketing. #CustomerAlignment #CX #CustomerExperience ~ Take our free Customer Alignment Assessment ucaa.directoptions.com/custo… ~
A great way to save: use dryer balls. Wool or rubber dryer balls help to separate your clothes and get more air to them, cutting drying time. The wool balls are also said to absorb moisture, making laundry day fly by.
This is how off-shore farming is done!
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Today, take a #MomentOfSilence to remember all of the heroes who were injured or killed during 9/11. #PatriotDay
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It’s important to understand how outages affect your pets. Prep with these safety tips. #BeReady #ResolvetobeReady consumersenergyinyourcommuni…
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Direct Options retweeted
Try different strategies to succeed. Think outside the box (Or, in this case 'In the box but from a different path') #Success #Child #Children #Creativity #DesignThinking #BusinessStrategy
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📈 🚢 ENERGY TRENDS: See why the United States is projected to become a net energy exporter by next year.
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The Minnesota State Patrol has made this quick 30 second video to help remind motorists about the law concerning the School Bus Stop Arm. PLEASE WATCH AND SHARE! It's everyone's duty to put away the distractions & help kids stay safe! youtu.be/7PvOZOxtnvM