This is my personal account. Politics, social issues, humour, beer, movies, music. If you want my profesh account, go to @silverpistol.
Central Coast - nrth of Sydney
Joined October 2008
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Still the same useless replies from @Qantas. "The Spirit of Australia" my arse! Can't even SPEAK to someone in Australia about the refund I've been chasing for 7 months!
Dear @Qantas . I've been chasing a refund since Feb. I've been promised the refund numerous times by phone support, but still don't have it. Spent more than 20 hrs on phone. Ur offshore 'support' is laughable. Please have someone from Australia call me. DM me for my phone number.
Dear @Qantas . I've been chasing a refund since Feb. I've been promised the refund numerous times by phone support, but still don't have it. Spent more than 20 hrs on phone. Ur offshore 'support' is laughable. Please have someone from Australia call me. DM me for my phone number.
Morning all! My company recently rebranded from Divine Write to Silver Pistol. I'm now using this account for personal tweets. For copywriting/ux design related tweets, follow me on @SilverPistol . See ya there!
I've often wondered about this.
Summary: This study says the answer is no. bigthink.com/high-culture/so…
Glenn Murray retweeted
A good refresher: silverpistol.com.au/ux/maste… #ux
Glenn Murray retweeted
Good article: theconversation.com/italian-…
Glenn Murray retweeted
Yep. Same logic for companies that make me type my email address to unsub from their emails. That's often enough to make me flag them as spam instead.
Here's why I don't think writers need to worry about ChatGPT... silverpistol.com.au/copywrit…
This is from me on my work account. :-)
Got any suggestions? silverpistol.com.au/writing/…
Huh! Cool! I didn't even know...
'Teal' - Australian word of 2022 (as per ANU's dictionary centre).
afr.com/politics/federal/tea…
Oh this would be great! I've used third party delivery status apps, but they were more hassle than they were worth. Fingers crossed this is better!
For those Gmail users, a new feature to help you track packages, coming soon.
blog.google/products/gmail/p…
Glenn Murray retweeted
Is anyone guilty of using one (or more) of these phrases in their communications with others?
getpocket.com/explore/item/5…
Yep
The word of the year, according to the Collins Dictionary, is Permacrisis; an extended period of instability and insecurity. Seems an apt word for 2022.
stylist.co.uk/news/permacris…
#words
Glenn Murray retweeted
This is an interesting read for those interested in more information on the 'zero-click' phenomenon and how user behaviour is constantly changing.
semrush.com/blog/zero-clicks…
#searching #userbehavior
Fascinating. I'd have thought they'd both be listed already!
It's always interesting to see what new words are added to the dictionary each year.
My favourites this year are "laggy" (my son uses that A LOT), and 'use case' which I was surprised to learn was not already in the dictionary. #terminology
merriam-webster.com/words-at…
A great post written by my very smart sister. Thanks Penny!
Our General Manager has put together an awesome post detailing why every software business should be using prototypes. Applies if you're developing a new website too. Check it out and let us know your thoughts...
silverpistol.com.au/business…
#prototyping #businessanalytics
A very entertaining post by my exceptionally talented brother-in-law, @philwebb
silverpistol.com.au/readabil…