UX researcher & designer, Managing Partner at a global UX research consultancy and author of ‘AI and UX’

Chicago, USA
Joined November 2008
The expression this morning by @smerconish is incredibly excited and intense. The sensitive docs about military assessments and plans makes me think (And maybe Mr Smerconush too) that these materials were valued to Russia!
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#Medicaldevice manufacturers: have a human factors-related question for the #FDA? Your #humanfactors research team may already know the answer. #HF boldinsight.com/insights/blo…
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Stayed at The Palace Hotel in SF. Had such a beautiful roof which seemed right out of Europe instagram.com/p/Ckt6-qPvavb/…
#UX and company organization can uncover paradoxes. #UXmasterclass #UXMC with Joannes Vandermeulen of @namahn @UXalliance See namahn.com/tool/paradox-card…
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Identify UX opportunities using factor analysis @UXMasterclass from @tangivel Jose Campos and Sandra Mouta
#RT @bold_insight: The 19th UX Masterclass kicks off in Paris! If attending in person or virtually, don't miss @bold_insight's @glew &Pam Stoffregen-Gay as they share how designing a company from the ground up w/a UX lens translated into explosive growth…
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To successfully execute on-the-road #driverexperience research, it’s important to account for factors unique to the driving environment, such as the route or geographic location. Check out these #UXtips for #autoUX research! boldinsight.com/four-things-…
We're #hiring a Technology Coordinator! Learn more and apply here:boldinsight.com/feeling-bold…
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Voting matters! :)
“Dear Young People….” Please listen & share.
"we are going to discover deeper and deeper layers to Mr. Trump’s corruption. When we do, I expect Mr. Trump will unravel further...his behavior will become ever more erratic, disordered and crazed." It was so damn obvious for so damn long. nytimes.com/2018/08/25/opini…
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We're #hiring an Accounting Coordinator! Come work with our incredible business ops team!! Please share if you know someone who would be a great fit! 😃 #accountingjobs boldinsight.com/feeling-bold…
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We're #hiring multiple #ProjectManagement Coordinators! This is a full-time position flexibly based out of our Downers Grove (IL) office. For the right candidate we would be open to fully remote! Know someone who'd be interested? boldinsight.com/feeling-bold…
Expanding lab capability and offices for both downtown and suburban locations!
Know someone who'd be stellar at providing a great client & participant experience at our brand new Downers Grove (IL) & Chicago research facilities? We're looking for part-time Client Services Associates! #hiring #jobs boldinsight.com/feeling-bold…
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Please join @bold_insight in donating to support those in need during these terrible times.
Making a difference in our world is a key part of our mission. By supporting this and other orgs like it, we continue to align with that mission. If you’re looking to donate to help those impacted, consider the @ICRC . icrc.org/en/donate/ukraine-0…
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Making a difference in our world is a key part of our mission. By supporting this and other orgs like it, we continue to align with that mission. If you’re looking to donate to help those impacted, consider the @ICRC . icrc.org/en/donate/ukraine-0…
Gavin Lew retweeted
With Klay's return, Golden State's Splash Bros. are back in business. 📺: youtu.be/aio3Lv74NHU
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Then you do not understand what is a double-negative is and its implications.
I agree with the former President.
Congrats to the @Dodgers but the umpires just cannot end by taking the bat out of the hands of the hitter on a terrible call. Great season for the @SFGiants
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Dodgers payroll is $267m. Over $104m above the Giants. Yankees are #2 at $204m. There are three teams under $55m. To come this far is outstanding