Service Governance retweeted
Achieving #excellence through #service #governance.
internationalbestpractice.co…
#ServiceGovernance #Governance #VeriSM #ITIL4 @IntBestPractice @TSO #ITSM #organisational #value #WilliamsLeaTag – at Cape Town, South Africa
Service Governance retweeted
Peter Brooks explains how you can achieve excellence through service governance: ow.ly/enYT50ocpPn
#servicegovernance #ITIL #BuiltonITIL
Service Governance retweeted
'Concentrate on improving outcomes, not improving output.'
Peter Brooks @fustbariclation explains why you must look at long-term outcomes to improve value in your organization: ow.ly/a7lW50ocqOT
#servicegovernance #ITIL #BuiltonITIL
Service Governance retweeted
For both #ITIL ⊂ #ITSM ⊂ #VeriSM and #ServiceGovernance (part of #ITIL & #VeriSM) the #ServiceDesk is only a small part of #Governing & #Managing #Services it is just one, #internal service, in the #Corporate #ServicePortfolio - see this example:
service-governance.org/index…
Service Governance retweeted
It is compounded by the #misunderstanding that service desks are minor, technical, irrelevances to #business #operation.
Most organisations haven’t even heard of what #service #governance is, so boards think only of ‘service management’, reasonably concluding it is irrelevant.
Service Governance retweeted
Imagine a world where anybody can send messages secured by One-Time-Pad (#OTP), #cryptography even #QuantumComputing can't break. You won't believe it, but it is here. The patented OTP key distribution service / server achieves this. #CyberSec #Infosec #Security
Service Governance retweeted
Never trust a binary - ever.
#security #Infosec #Cybersec #Infosecurity #Cybersecurity #OpenSource @otp58152875 @governservices #Governance #ServiceGovernance
DO NOT trust cryptography software that isn't open source. Even open source software must be validated by 3rd party and cryptography gurus. Police decrypt 258,000 messages after breaking pricey IronChat crypto app. arstechnica.com/information-…
Service Governance is the key - if you try to drive #ESM (#Enterprise #Service #Management) bottom-up, it fails. The #board, the #governing #body must own the #digital #transformation.
#ServiceGovernance #ITSM #VeriSM @VeriSM_Global #Mesh #Value / #Risk
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Service Governance retweeted
An important topic, and the author is from #itSMFsa #governance #servicegovernance xitter.cf/AXELOS_GBP/status/6311…
Service Governance retweeted
The review of 'Collaborative Consulting' by Ivor Macfarlane: ow.ly/fPrB30hYagl
#consulting #Collaboration #Service_Management #negotiation #TSO #ITSM #ITIL #ServiceGovernance #Consultant #Governance #Ethics #HowTo #Collaborative @TSOSolutions
Service Governance retweeted
On an #encrypted #USB drive, of course!
#cybersecurity #privacy #cryptocurrency #blockchain #crypto #safety #digitalsecurity #infosec #fintech #hightech #startup #iot #hackers #tips #tech #usb #settings #datasafety #ServiceGovernance
Service Governance retweeted
Yes, as long as it is #governed by #ServiceGovernance, so it is part of #business and #stakeholder #value #creation.
#VeriSM #ITSM #Corporate #Governance – at Cape Town, South Africa
Service Governance retweeted
Remember #value too, and that #ESM only works as part of #ServiceGovernance.
#VeriSM #ITSM #corporate #governance #sustaunability – at Cape Town, South Africa
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Service Governance retweeted
#ESM is a vital component of #ServiceGovernance. It is the underlying engine that enables services to be governed.
Don't try bottom-up, it doesn't work. Make sure the #board / #governing #body drives #Service #Governance.
Here @sarahlahav discusses the important role that service management has to play in enabling businesses to be more progressive, & shares her thoughts on what IT orgs need to do to be successful in delivering #ESM and, thus, increased business value #ITSM
itsm.tools/2018/10/09/how-it…
Service Governance retweeted
Just say no to #workaholism.
#serviceGovernance, as a means to good corporate #governance recognises #staff as important #stakeholders.
If #employees are leaving because of #depression, the #organisation should be #accountable. – at Cape Town, South Africa
I heard of another IT manager at home with burnout. #mental wellbeing is a real issue within IT with mounting workloads and demands #keepITfit
Service governance delivers #organisational #value using a #service #portfolio #ServiceGovernance #Governance #Services #Digital #DigitalAwareness #DigitalTransformation #Director #ESM #ServicePortfolio #Sustainability #Value #VeriSM @AXELOS @TSO
Making #IoT safer requires a proper understanding of #coding #realworld rules. This blog makes the case for starting work to build this: governing-service.blogspot.c… … #rules #calculus #provable @IBMIoT @SamsungIoT @elonmusk #Logic #design #OpenSource
Yes, you can sail without a compass, GPS, or a map, but you'll get lost & the voyage will take longer. Yes, you can run a business without Service Governance, it will be much more difficult navigate towards value. #Governance #Services #ServiceGovernance #ServicePortfolio #ESM
Responsible #Corporate #Governance is essential for a #sustainable delivery of #value to #stakeholders within acceptable #risk. #ServiceGovernance enables this, through an #enterprise wide #serviceportfolio enabled by enterprise service management (#ESM).