liveweb retweeted
It's go time. Don’t waste it! The world is looking at Canada for the first time in a decade. That window doesn't stay open forever. Stop waiting for someone else to price the first round. Lead it. Back the founder who isn't a safe bet yet. Ottawa can clear the path. Go!! 🇨🇦💪🍁
liveweb retweeted
As an entrepreneur, one of the most painful tensions is that I can think that everyone’s gonna steal my idea and nobody’s gonna buy it at the same time.
liveweb retweeted
Time has helped me narrow down my professional goals to one: spend more time with super talented people making wildly creative things.
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Customers value associate’s advice, particularly for luxury goods, while they feel frustrated by #chatbot inability to resolve customer service inquiries.
customerexperiencedive.com/n… via @cxdive
liveweb retweeted
One Way to Succeed in Sales: Be Super Responsive saastr.com/one-way-to-succee…
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Can we please stop being “Ruby developers” or “JavaScript developers” and start being “people who solve problems with code”?
Languages and frameworks are tools.
Never once have I met a “hammer carpenter.”
“If you use a screwdriver you’re doing it wrong. “
Let’s grow up.
liveweb retweeted
The best way to tame the sales tech mayhem is to continually monitor technology trends and the vendor landscape.
The focus: AI, ML, and hyperautomation.
Stay in the know: gtnr.it/3wxd1dx
#GartnerSales #SalesTechnology #AI #B2B
liveweb retweeted
CSOs must reimagine sales execution to acquire, retain and grow customers. Get insights into how top-performing companies are successfully adapting to win over modern B2B buyers: gtnr.it/3JLh0GC #GartnerSales #B2BSales
liveweb retweeted
Connect with @evansammccann or me if you're working on some cool tech/innovation that you want to show off. Rockets, robots, hardtech projects would be sweet. This is not a pitch comp!
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Keep Your Employees Happy | Annette Franz - The Global Xperience buff.ly/3IQIme1 @Nutun_Digital >> Take care of your employees! Understand their impact on the customer experience! #employees #employeeexperience #customerexperience #culture #customercentric
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One tough thing about AI in SaaS:
Yes, in theory, maybe you can do more with less with "AI".
In theory.
However, customer expectations here are HUGE. They are expecting your AI offering to do truly incredible things in B2B.
Radical improvements.
That takes people.
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Who else are they telling? > Are Customers Telling Brands About Their Experiences? - CX Journey™ buff.ly/3Ts5Yuh #customerexperience #cx #feedback
liveweb retweeted
Ditch checked bags, use these carry-on packing tips and essentials from the daughter of a flight attendant
goodmorningamerica.com/trave… via @GMA
liveweb retweeted
Jeff Lawson’s legacy at Twilio is about more than a few rough quarters tcrn.ch/3NWKRyd
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Twilio CEO Jeff Lawson is stepping down from leading the software company he co-founded amid slowing sales growth and pressure from activist investors trib.al/mAc5AJY
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Your grandchildren will not know what a “Phone Number” was.
Communications are being integrated (subsumed) into software at the IP layer.
It’s a big improvement over 100+ year old telephone technology.
Authentication is 1 of the major reasons.
thehackernews.com/2017/05/ss…
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One of the most satisfying elements of being bootstrapped, proud, and profitable has been running 37signals without a board. Sure, some boards are useful, but many are bogus and packed with bozos, and quite a few are dangerous.

















