communications @uspto. journalist, 1992-2022.

my views in CO, DC & WY.
Joined August 2010
morning, @Metrorailinfo, train slowdown on Yellow today? app doesn’t show but train very sloooow.
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morning, @Metrorailinfo — which station do you recommend switching from Green to Yellow line going to Huntington from Fort Totten? Thanks.
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hi @chase auto, we are back to square one with yet again me being called by your representatives, one who hung up on me when I just called back & when I declined to provide too much personal information. I wonder how we will get out of this loop? Thanks and cheers. 1/2.
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here’s the recent @COAttnyGeneral office complaint I filed. I continue to respectfully request to do business with you all in writing. I’m always told that’s impossible. Generally that’s a sign of disreputable business practices, in my experience 2/2 makejdm.medium.com/complaint…
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hi @audible_com — can you please cancel my membership as long as I can retain the credits I’ve already purchased? I tried doing this on the app and got this error message.
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since an hour and a half and multiple phone calls couldn’t get this 411, I’m asking @Muse to find out where my @nytimes past delivery suspension credits went to.
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hi @Chase and @subaru_usa — what’s the best way to respond to this voicemail without giving away too much personal data to a phone # I don’t recognize? I just went through this with a nice CSR named Joe; when we got to me providing my DOB, that was a little too much PII. 1/2
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here is the latest perhaps relevant regulatory complaint currently under review by @COAttnyGeneral office. makejdm.medium.com/complaint…
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a rare bank shot #DCA-MCI-#DEN: on time-ish and two, count ‘em two, entire first-row my side solo occupancy flights. @SouthwestAir.
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11:50 PM Friday at King Street Station — first time I’ve ever seen this one — but it was a smooth commute home and also in the morning to work. So, seriously, thanks, @wmata.
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dear @lyft, your already late ride is now even later.
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unexpected bonus of late work and my bad missing last @wmata Metrorail: beautiful night.
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hi @lyft — I’m at #DCA and my ride was supposed to have been here already. Is everything OK today? Thanks.
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hi again, @Chase and @subaru_usa -- since I don't have your email addresses, here's a complaint I just filed @COAttnyGeneral. I've been unable to get $, other info. about ending my lease early due to poor business practices after I ended my past lease. thanks! 1/2
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for @Chase and @subaru_usa, here's the formal complaint. can you please provide the info. I seek in writing and the requested refund? can you please stop asking me to call, only to provide no or little info.? thanks again. 2/2 (timed msg) makejdm.medium.com/complaint…
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hi @Chase and @subaru_usa -- how can I email you a copy of a complaint I just filed with the #Wyoming attorney general's office? I'm posting it here because I could find no way to provide it to you all directly. thanks! 1/2
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I unsuccessfully tried to get @Chase and @subaru_usa contact info. and to find out which regulator(s) govern automotive leases. I never heard from Subaru the last time they said via Chase they'd contact me about addressing my #BillShock concerns. makejdm.medium.com/a-complai… 2/2
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three cheers for on time @wmata trains, @united #FlyDulles to #DEN flight and @Hilton shuttle. big thanks.
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hi @Uber — just making sure everything is OK? every time the countdown minutes get close to zero for this pickup at @Dulles_Airport, the minutes go back up.
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hi, @united, any update on when the replacement plane is available? maintenance found a bird strike on ours. appreciate the information from the captain, not to mention his good humor about the weather being for ducks in DC due to 🌧️ / great weather @DENAirport.
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