Nuri Espinosa Genesys MX (@nuri_mx) profile picture

Nuri Espinosa Genesys MX

@nuri_mx

Hablemos de CX, el reto de todos. Mexicana.

 Ciudad de Mexico
Joined December 2018
  • Tweets29
  • Following79
  • Followers26
7Media
Photo by Nuri Espinosa Genesys MX (@nuri_mx)Photo by Nuri Espinosa Genesys MX (@nuri_mx)Photo by Nuri Espinosa Genesys MX (@nuri_mx)Photo by Nuri Espinosa Genesys MX (@nuri_mx)Photo by Nuri Espinosa Genesys MX (@nuri_mx)Photo by Nuri Espinosa Genesys MX (@nuri_mx)Photo by Nuri Espinosa Genesys MX (@nuri_mx)
Nuri Espinosa Genesys MX retweeted
Veronica L. (@VEROLSM) profile picture
Veronica L.@VEROLSM29 Mar 2019
We are hiring! lnkd.in/dU5FVPw
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Can it be true that by 2020 the avg person will talk more w/ chatbots than with their partner? Learn more in @MyCustomer article by @Genesys @brendanrd bit.ly/2TG7Tub
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.@Genesys University has partnered with COPC, a fellow leader in #CX Training. Get the latest hands-on training today: bit.ly/2JuP1i4
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Get the MIT @TechReview Report with @Genesys to see how great #CX happens when humans and bots work together. bit.ly/2CyCMLo
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Want to know what’s next for #CX in 2019? Here’s what @Genesys predicts: bit.ly/2F3xQif
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Nuri Espinosa Genesys MX retweeted
Genesys (@Genesys) profile picture
Genesys
@Genesys8 Mar 2019
Our diversity is our strength.💪 This is how we do it at Genesys. This is how we make every moment count. ➡️ gsys.co/hpQz30nYo9J #TeamGenesys #MomentsConnected #InternationalWomensDay #IWD2019

Diversity and Inclusion at Genesys

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It's time to honor the best of the best. Nominations are now open for the 2019 Genesys Customer Innovation Awards. Read the @Genesys blog via @Pistolprce. #MomentsConnected bit.ly/2SPY1Om
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Nuri Espinosa Genesys MX retweeted
Jorge Gomez Ramos (@gerogegomez) profile picture
Jorge Gomez Ramos@gerogegomez26 Feb 2019
Las soluciones en la nube vienen desempeñando un papel cada vez más importante en la preparación de la empresa para la transformación digital. Descargue el contenido de @Genesys y entérese de más: #PureCloud bit.ly/2SuaK94
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Nuri Espinosa Genesys MX retweeted
Lalo Rivera (@LaloGen) profile picture
Lalo Rivera@LaloGen25 Feb 2019
Los call centers avanzaron y se convirtieron en contact centers multicanal, y algunos se transformaron en centros de engagement omnicanal. Entienda la diferencia entre multicanal y omnicanal y cómo eso impacta en la #CX: @Genesys_LATAM bit.ly/2GQVZuQ
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Nuri Espinosa Genesys MX retweeted
PrixkGuVi (@PrixkGuVi) profile picture
PrixkGuVi@PrixkGuVi21 Feb 2019
Vote for @Genesys! Voting now open for the @callcentrehelp Top 10 #CCTR technology awards. bit.ly/2Se3kXC
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Nuri Espinosa Genesys MX retweeted
Lalo Rivera (@LaloGen) profile picture
Lalo Rivera@LaloGen12 Feb 2019
En medio de la alta competitividad y con un cliente cada vez más exigente, las empresas de outsourcing de contact center vienen invirtiendo cada vez más en modernizar los servicios. Descargue el e-book y conozca los beneficios: @Genesys_LATAM #CX bit.ly/2De7WHC
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Nuri Espinosa Genesys MX retweeted
DaytonBC (@DaytonBC) profile picture
DaytonBC
@DaytonBC29 Jan 2019
⁦@PureCloud_Dev⁩ growing faster than any SaaS Platform .... ever in scale. #saas #cloud ⁦@Genesys⁩
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Nuri Espinosa Genesys MX retweeted
ricardo solano (@ricsolan) profile picture
ricardo solano@ricsolan1 Feb 2019
Get ready for the best #customerexperience conference in 2019 with Xperience19. Learn about the educational tracks, speakers, and event details. Read the @Genesys blog post. #CXLife #CX #events bit.ly/2Ge7Xyz
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Nuri Espinosa Genesys MX retweeted
Lalo Rivera (@LaloGen) profile picture
Lalo Rivera@LaloGen1 Feb 2019
Compare los proveedores de contact center y entienda por qué @Genesys_LATAM lidera por 23º vez el cuadrante mágico de Gartner: #CX bit.ly/2G6pAQH
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Nuri Espinosa Genesys MX retweeted
Genesys (@Genesys) profile picture
Genesys
@Genesys30 Jan 2019
"If you’re a brand that is not transitioning [to the cloud] yet, you’re too late." @MerijnGRW #MomentsConnected
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Nuri Espinosa Genesys MX retweeted
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Genesys
@Genesys30 Jan 2019
Sometimes just a moment of humanity can make all the difference. It’s these moments when agents become true heroes. Nominate an agent like Kate today: gsys.co/6QPh30nvnf2 #CXHeroes

Meet CX Hero Kate Kuehn with Crisis Services Canada

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Nuri Espinosa Genesys MX retweeted
Genesys (@Genesys) profile picture
Genesys
@Genesys29 Jan 2019
Move over Avaya...gsys.co/afk830nuIfm #MomentsConnected
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Nuri Espinosa Genesys MX retweeted
Kari Girarde (@crookedgoose) profile picture
Kari Girarde@crookedgoose29 Jan 2019
It’s a full room at the annual @Genesys Women in Tech breakfast. #GWIT #MomentsConnected – at Dallas, TX
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Nuri Espinosa Genesys MX retweeted
Genesys Cloud Dev (@GenesysCloudDev) profile picture
Genesys Cloud Dev@GenesysCloudDev17 Jan 2019
A PureCloud API Announcement has been published. Deprecation: Attributes for Documents. Details here: zpr.io/gtKxc #genesys #PureCloud
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Nuri Espinosa Genesys MX retweeted
matias mendigochea (@gtvans) profile picture
matias mendigochea@gtvans22 Jan 2019
[@AppFoundry Blog] Learn five ways @SmartAction complements the existing @Genesys IVR to bring #AI powered voice automation to your contact center. bit.ly/2R8tCcY
Image from matias mendigochea (@gtvans)
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