@refiner

Close the customer feedback loop with perfectly timed microsurveys

 Paris
refiner.io
Joined October 2018
  • Tweets156
  • Following23
  • Followers227
3Media
Replying to @refiner
@Refiner is a web & mobile in-product survey platform to power customer-first decisions. You can customize every aspect of your surveys, target specific events or traits, see trends in real-time on the dashboard, and more startupstash.com/tools/refin…
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Here are 3 #SaaS business ideas we love! ❤️ 1. tella.tv The screen recorder that edits videos for you (@TellaHQ) 2. refiner.io Perfectly timed microsurveys! (@refiner) 2. Plausible.io Privacy-friendly alternative to GA (@PlausibleHQ)
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App integrations created for Freshchat by the students from Freshworks STS Software Academy: @cannyhq @refiner @getfeatureOS @userbackio @NightfallAI @Savio_io Read the full story of how they are helping expand the Freshworks Marketplace. freshworks.com/theworks/life…
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Blog post for more: myaskai.com/blog/saas-startu… Feedback widgets @FeaturebaseHQ @refiner @upvoty @cannyHQ Customer support @usemyaskai @tawktotawk @crisp_im Calls @savvycal Analytics tools @hotjar Other tools I am sure you have already heard of...
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Replying to @kafarina_ @userlist
I've made one for @refiner, I can also forward the email to you if you want.
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User feedback & customer survey tool @refiner helps you understand who your users are and what they need 💬✨ It's #madewithvuejs & #madewithlaravel! - madewithlaravel.com/refineri…
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Replying to @uibreakfast @TreviPay
Huge thanks to @refiner for sponsoring this episode 💛 Refiner is a multi-channel survey platform to help you target the right users at the right time. Download their free microsurvey database at refiner.io/database.
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How do you ask your users to fill out a survey? 📊⚡️ We're looking for screenshots of survey emails sent by SaaS companies. Please reply and include yours, or the one you received as a customer. Asking for a @userlist article. Backlink to your product included 💛
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User feedback is critical to ensuring you are building the right features and identifying issues quickly. But getting it isn't always easy, you may have sent out over a hundred requests and not gotten a single response. Here are a few ideas that might help 👇
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Totally agree. We’ve been doing NPS for about 6 weeks now and it’s great. Using @refiner and @mdausinger helped us get it set up. More data = better decisions.
Francois Brill
@fbrill5 Aug 2022
I was against using NPS for the longest time... but it's because I didn't understand how to use it... 🧵
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I was against using NPS for the longest time... but it's because I didn't understand how to use it... 🧵
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Surveys with a low response rate are useless. Not worth the effort. Now, imagine getting 40% response rate from your SaaS users with very minimal effort. Feels like a dream, right? Yet, that’s what I found when I analyzed in-app surveys from Refiner customers.
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SaaS onboarding software for every touchpoint: High-touch: @ArrowsHQ Emails and in-app messages: @userlist In-app surveys: @refiner Product tours: @hopscotch_club Playbooks: @Tango_HQ Offboarding: @getchurnkey What else?
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Our @refiner integration helps you act on your survey results automatically 🔥 When your customer views, completes, or dismisses a survey, these events will show up in their Userlist activity feed — including response data. userlist.com/docs/integratio…
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The Ultimate Guide to Customer Success in SaaS buff.ly/3BtldK9 via @refiner #CustomerSuccess
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Mastering the art of in-app messaging can help you engage users, match their workflow inside your product, and offer the right information. Learn about the use cases, best practices, and examples 👉 chmln.co/3grRkQR Thank you @kirstyfin and @mdausinger for useful tips ✨
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How to collect client feedback and what tools to use? Here are 8 effective ways and various tools to collect customer feedback that I recommend as a CS Professional in my article💡 👉link.medium.com/4WzgOGoYDkb #customersuccess #customerexperience #csm #customerjourney #womenintech
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The secret to creating anything that other people find extremely valuable is a clear and consistent feedback loop.
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Time to automate that feedback gathering process, and I feel like I just killed two birds with one stone. And that awesome stone is refiner.io! Answer > 7: would you mind leaving a review 🙏? Else: can you please tell us what we can improve.
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Refiner retweeted
Make@make_hq4 Aug 2021
Built especially for modern SaaS companies, @refinerHQ provides customizable micro surveys to help you understand your customers better. Now available on Integromat! 🚀 👉 bit.ly/3uP80qE #automation #workflow #saas #survey
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