Principal Product Designer @Sogeti_USA @Sogeti @Capgemini previously @TCS @HWildCatters @Designationio @FlatironSchool @USArmy @Uprm #UX #UI #CX #BTC #ETH #NFT
Dallas, TX
Joined January 2012
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Therapeutic listening uses deep understanding to support growth and self-discovery. Example: An employee says they're overwhelmed and frustrated; instead of giving quick advice, the manager listens carefully and asks reflective questions that help them identify causes, optionsโฆ
Therapeutic listening uses empathy to help someone understand and improve their situation. Example: A coworker says they're constantly overwhelmed; instead of offering immediate advice, the listener asks reflective questions that help them identify causes and possible solutions.
Sympathetic listening focuses on showing care for another person's emotions. Example: A friend says they failed an important exam; instead of evaluating what went wrong, the listener responds, "I'm sorry that happened. I know how much effort you put into it."
Relationship listening focuses on strengthening connection rather than gathering information. Example: A partner describes an ordinary day; instead of tuning out, the listener stays engaged, asks questions, and shows interest because the relationship matters more than the details
Reflective listening is restating another personโs message in a recognizable form to confirm understanding and strengthen the connection. Example: I'm exhausted from juggling deadlines. Response: It sounds like the workload is stretching you thin and draining your energy.
Irving Rivera retweeted
ETH supply is up about 1% since the Merge.
In the same time period:
> solana:So11111111111111111111111111111111111111112 supply grew 66%, from 354M to about 589M.
> ripple:native supply grew 27%, from 49.83B to about 63.1B.
> cardano:native supply grew about 10%, from 34.18B to about 37.5B to 38B.
> bitcoin:native supply grew 4.96%, from 19.15M to about 20.10M.
> ethereum:native supply grew 1.0%, from 120.52M to about 121.7M.
Partial listening occurs when attention shifts between the speaker and one's own thoughts, creating gaps in understanding. Example: During a discussion, a comment sparks an internal question; while you think about it, you miss several points, requiring the speaker to repeat them.
Irving Rivera retweeted
design tip ๐ฒ - size icons with ๐ท๐๐๐, not ๐๐ก.
๐ท๐๐๐ is the height of a capital letter in the current font, so the icon tracks the text at any size:
.๐๐๐๐๐ {
๐๐๐๐๐๐๐ข: ๐๐๐๐ก;
๐๐๐๐๐-๐๐๐๐๐: ๐๐๐๐๐๐๐๐;
}
.๐๐๐๐๐ ๐๐๐ {
๐๐๐๐๐-๐๐๐ฃ๐: ๐ท๐๐๐;
}
๐๐๐๐๐๐๐๐ sits the icon on the text's baseline, so it spans the caps in any font. the width follows the ๐๐๐๐ ๐ฑ๐๐ก.
Irving Rivera retweeted
No negotiating with your lazy self. Sure, rest and recovery as needed. But donโt deliberate unnecessarily. Action. @jockowillink
Stop negotiating with yourself when the alarm goes off:
The alarm goes off and there is no debate. No negotiating. Sort of robotic - the thing goes off and you do what you're supposed to do.
Then go work out. Break a sweat and you will feel better and you will get energy from it. That is a guarantee.
The only way it goes the other direction is going psycho hard: lift, run, surf and jujitsu in the same day. That is not a normal day.
@jockowillink on @hubermanlab
Initial listening means focusing on understanding rather than preparing your response or waiting to interrupt. For example, let someone finish explaining their frustration, then say, โIf I understand correctly, you feel overlooked because your input wasnโt consideredโฆ
Irving Rivera retweeted
the ability to turn tasks into reproducible agent outcomes is an increasingly valuable skill.
HighโIntegrity Listening combines open, nonโdefensive understanding with truthful selfโexpression, allowing you to fully hear others without pretending agreement. Example: โI understand your reasoning, and I see the situation differently.โ
Full Listening seeks complete and accurate understanding through concentrated attention, summarization, and verification. Example: โLet me check that I've got this right...โ followed by a concise summary of the speaker's points.
False Listening creates the appearance of attention without actual comprehension, using convincing listening signals such as nods, smiles, and acknowledgments while mentally disengaging from the message. Example: Nodding and saying โuhโhuhโ throughout a conversation, then beingโฆ
Evaluative listening judges a messageโs truth, logic, credibility, usefulness, and value, weighing evidence and implications against personal standards before deciding whether to believe, agree with, or act on it. Example: โThat sounds persuasive, but what evidence supports it?โ
Empathetic Listening tries to accurately experience and understand another personโs emotional reality, using subtle cues in words, tone, expression, and behavior to feel with them rather than merely evaluate, advise, or sympathize. Example: โIt sounds like you're disappointedโฆ
Discriminative listening detects and distinguishes subtle differences in sounds, tones, expressions, gestures, and other signals, providing the raw perceptual data that all higher forms of understanding, evaluation, and empathy depend on. Example: Hearing the difference betweenโฆ
