Saiudeep

What an absolutely ridiculous experience with @INOXMovies , @zomatocare , @carebydistrict and @district_india We are 18+ COLLEGE STUDENTS. We bought valid tickets for The Odyssey, reached the cinema, and were DENIED ENTRY simply because we were wearing our COLLEGE UNIFORM. We even offered to show our IDs proving we are 18+. Still denied. We asked for a refund, and @district_care REFUSED it, claiming that the restriction on guests wearing “school or college uniforms” was CLEARLY MENTIONED in the booking Terms & Conditions. Really? I have the Terms & Conditions right here. They mention age restrictions, outside food, bags, laptops, cameras, alcohol, smoking, 4DX restrictions and more. WHERE EXACTLY IS THE “COLLEGE UNIFORM” RULE? @INOXMovies @zomato @district_care @districtindia — point me to the EXACT CLAUSE that says an 18+ college student can be denied entry simply for wearing a college uniform. Don't send another generic customer-care response. SHOW THE CLAUSE. If this restriction was NOT disclosed when we purchased the tickets, on what basis did you: 1. Take our money. 2. Issue us valid tickets. 3. Deny us the service we paid for. 4. REFUSE A REFUND by claiming this rule was “clearly mentioned” in the T&Cs. Order ID: 10000069136491 I have screenshots of BOTH the booking Terms & Conditions and @district_care's written response. You cannot take our money, deny us entry based on a restriction that wasn't shown to us, and then refuse a refund by claiming that same restriction was “clearly mentioned” in the T&Cs. @INOXMovies @zomato @zomatocare @carebydistrict @district_india SHOW US THE CLAUSE OR REFUND OUR MONEY.