Simon Leyland (@simonleyland) header
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Soon people will want to contact centres and we are making that possible with AI agents. UK, US and Europe.

London
Joined August 2008
Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)Photo by Simon Leyland (@simonleyland)
Simon Leyland retweeted
“This call may be recorded for quality assurance.” Bro. Perfect. Play back the part where I explained my problem to the last four people.
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Simon Leyland retweeted
This is f*cking insane. Microsoft CEO Satya Nadella: "Business applications, that's probably where they'll all collapse in the agent era. They are essentially databases with a bunch of business logic The business logic is all going to these agents. And once the AI is where all the logic is, people will start replacing the backends" In just 2 minutes, he explains why the software your company pays for every month is about to become a storage box the agents write into Apps → Copilots → Agents → Software That Runs Itself An app makes you click through its screens and follow its rules An agent skips the screens, updates every system at once and keeps all the logic for itself Anyone can learn one more app, almost nobody is learning to run the agents that replace it Save and watch it today Then read how to build the agents that take over those apps in the harness engineering guide below ↓
Your agent passed every test The issue is still open A better prompt won't fix it, because the model isn't the broken part I broke down the harness, loop and graph around it: what each one owns, how they nest, and which one to fix first ↓
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Simon Leyland retweeted
Across our projects @GoogleDeepMind, we are witnessing a genuine phase transition in the pace of scientific discovery. You will see a glimpse of this in our releases in the next few weeks.
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“I really don’t feel like doing this interview; I think it’s SH*T. This interview has no place here. We’re playing a game.”
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Simon Leyland retweeted
tweet of the day. ai has radically improved my life.
Let me be blunt. Those who are afraid of AI feel deep down that they are impostors & have no edge. If you have a 1) clear mind, 2) a deep, not just cosmetic, undertanding of your specialty, 3) and/or are original enough to reinvent yourself when needed, AI will be your friend.
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Simon Leyland retweeted
🚨 WOW: Pablo Maffeo during the halftime interview in the Valencia vs Real Madrid game: “I really don’t feel like doing this interview; I think it’s SH*T. This interview has no place here. We’re playing a game.” 😳💥
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Simon Leyland retweeted
This is very important
Let me be blunt. Those who are afraid of AI feel deep down that they are impostors & have no edge. If you have a 1) clear mind, 2) a deep, not just cosmetic, undertanding of your specialty, 3) and/or are original enough to reinvent yourself when needed, AI will be your friend.
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Simon Leyland retweeted
We at Keboola have already replaced Salesforce with basically storage exposed via API + MCP + CLI. The results are impressive.
This is f*cking insane. Microsoft CEO Satya Nadella: "Business applications, that's probably where they'll all collapse in the agent era. They are essentially databases with a bunch of business logic The business logic is all going to these agents. And once the AI is where all the logic is, people will start replacing the backends" In just 2 minutes, he explains why the software your company pays for every month is about to become a storage box the agents write into Apps → Copilots → Agents → Software That Runs Itself An app makes you click through its screens and follow its rules An agent skips the screens, updates every system at once and keeps all the logic for itself Anyone can learn one more app, almost nobody is learning to run the agents that replace it Save and watch it today Then read how to build the agents that take over those apps in the harness engineering guide below ↓
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Let me be blunt. Those who are afraid of AI feel deep down that they are impostors & have no edge. If you have a 1) clear mind, 2) a deep, not just cosmetic, undertanding of your specialty, 3) and/or are original enough to reinvent yourself when needed, AI will be your friend.
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Simon Leyland retweeted
the fact that grass can become a sweater through the intermediary of a sheep ought to astonish us more than it does.
the average person doesn't appreciate wool enough
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Simon Leyland retweeted
I would love if we could channel the datacenter backlash into curbing the excesses of Big Tech in general. Get screens out of cars. Get computers out of refrigerators. Stop surveilling everything all the time, stop forcing me into the app, stop trying to steal my data.
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Simon Leyland retweeted
Lest we forget. Men & Women from 26 Nations fought & died for our freedom. ALL of them deserve to be remembered. Pic of RAF pilots from the war - Sikh, Muslim and Hindu
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Simon Leyland retweeted
BBC emergency protocol: “100 people in the BBC will run a emergency radio studio. “It will have secure lines of communication not dependent on the internet, and fuel, water and food to ensure it can operate without resupply for at least three days.” bbc.co.uk/news/articles/ck5y…
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Simon Leyland retweeted
I can confidently say that humans were not very good at writing secure infrastructure. The endstate will be hypersecure infrastructure and software for all, but we're going to go through some turbulence before we reach that.
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Simon Leyland retweeted
Have @BBCNewsnight got one of the arms control specialists who’s considered how mutual US-China restraint on AI might actually navigated? No, of course not. They’ve asked a generic newspaper columnist who’s taken an amateur detour into the dynamics of bipolar arms races.
“That doesn’t stop AI, it just exports it to China.” Times columnist Matthew Syed argues that the US must continue to develop its AI capacity or risk China getting ahead in the global race for progress in the technology. #Newsnight
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Simon Leyland retweeted
If you simply froze AI capability at Mythos / Astra levels and focused on decreasing the cost of compute you would totally revolutionize software development with zero existential risk
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Simon Leyland retweeted
Robots will help California continue to grow fresh produce. Here is @BeagleTechAI harvesting romaine lettuce. Physics 🤝 AI
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Ravens not feeling it for the French.
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Simon Leyland retweeted
The biggest German Christmas market outside of Germany is Birmingham's Frankfurt Christmas Market. A visible sign of the longstanding partnership between the two cities, it was wonderful to officially open the market with @BrumLordMayor & Frankfurt deputy mayor Stephan Siegler.
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