Product leader at Amazon/AWS. Previously Skype/MSFT, Talko, Groove. Helping people be together through software, since forever ago. Pasture-raised in NH.
Seattle, WA
Joined March 2007
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Matt Pope retweeted
The AWS Applications team builds powerful, intuitive & market-defining applications. Join the team & play a key role in developing the next generation of applications that will be used by millions of people every day. go.aws/3fhfwDq
Matt Pope retweeted
We’re happy to announce that unified web & mobile chat for Amazon Connect contact centers is live! Built from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice & chat for your customers and agents.
amzn.to/35lIEnl
Matt Pope retweeted
That's pretty impressive ->@StateFarm handles 31% faster ticket resolution times w/ #amazonconnect and @salesforce #servicecloud + #Einstein #custserv #DF19
Matt Pope retweeted
The FEYNMAN technique of learning:
STEP 1 - Pick and study a topic 📖
STEP 2 - Explain the topic to someone, like a child, who is unfamiliar with the topic 🗣️
STEP 3 - Identify any gaps in your understanding 🔍
STEP 4 - Review and Simplify! ♻️
Matt Pope retweeted
The latest version of Skype for Web is here! Make a video call, start a group chat, or find an old conversation right from your browser. Learn more: msft.social/CvLkBc
Matt Pope retweeted
One great project management trick I’ve learnt from @zoink : have a “Just do it” list of tasks. Tiny things that don’t have to go through formal sprint planning; can serve as pebbles between code reviews for engineers; help them keep momentum; and can be ideal onboarding tasks.
Matt Pope retweeted
“Leadership is not about being in charge. Leadership is about taking care of people in your charge.” A good reminder from @SimonSinek on this #EmployeeAppreciationDay. More: bit.ly/2K8Ng5c
Matt Pope retweeted
“Move thoughtfully and fix things.” —@alexislloyd teapaw.org/alexislloyd/status/109…
Matt Pope retweeted
The 3 most annoying sentences in organizational life:
(1) That's not what my experience has shown
(2) That's the way we've always done it
(3) That will never work here
To build a learning culture, start by opening your own mind.
#SundayThoughts sloanreview.mit.edu/article/…
Matt Pope retweeted
Data shouldn't replace human judgment. Data should inform human judgment.
Knowing what works on average still requires you to assess whether the average applies to your situation.
#MondayMotivation
Matt Pope retweeted
“You can’t sustainably grow something that sucks. Nothing replaces an incredible product. Don't hire a head of growth unless you have healthy organic growth first.” @ibringtraffic bit.ly/2Qek0lB
Matt Pope retweeted
Connect your #Alexa devices to Skype today to make hands-free voice or face-to-face calls. Get all the details: msft.social/2Dl6K5
Matt Pope retweeted
The best leaders:
👉unite people
👉build strategy for achieving the vision
👉attract/develop talent
👉focus on results
👉create ongoing innovation
👉"lead themselves"
hbr.org/2018/11/the-fundamen…
Matt Pope retweeted
A while back, @annbordetsky prompted me to answer a question about how to communicate within an all-distributed or global team using video. remotedesignteam.com/2018/11…
Matt Pope retweeted
“A technology needs a low floor for novices, and a high ceiling for advanced learners. And *wide walls* are key.” —@mres design.blog/2016/08/25/mitch…
Matt Pope retweeted
"I believe that experiential learning—through doing and seeing—is how we learn best. That isn’t going to happen inside the average classroom." bit.ly/2StQTbo
Matt Pope retweeted
Skype for Web (Preview) is here! Visit preview.web.skype.com to experience the fresh look and latest Skype features. Try it out and let us know what you think. Learn more at aka.ms/SkypeforWebPreview ^KB
Matt Pope retweeted
Skype may become the cross-platform messaging service that everybody on Android is hoping for.
We're excited to gradually roll out SMS Connect to Skype Insiders on Android phones with build 8.30.76.41! 🙌 Simply pair your PC or Mac to your Android phone and start receiving your SMS conversations directly on your desktop! 😀Learn more here: aka.ms/SkypeInsider_SMSConne…
Matt Pope retweeted
“The only way to live your life is not to give a damn what anybody thinks. Decide what your values are, and then operate according to them. When you do that, it makes life so much easier.” More bold advice c/o @CindyGallop on Design Matters: bit.ly/2P2GPEt (Pic:Eva Blue)
