@HigherLogic Vanilla combines the power of customer community, Q&A, knowledge base, and ideation to help brands improve #CX and loyalty.
Montreal, QC
Joined July 2009
- Tweets6K
- Following870
- Followers4.5K
- Likes1.9K
Higher Logic Vanilla retweeted
Do you Understand your British Customer Experience Expectations and How to Meet Them? cstu.io/cd609f via @vanilla
Higher Logic Vanilla retweeted
Enjoyed.
🔹Distinction btwn Content, Content Activity (e.g. Likes) & broader Engagement
🔹Bounce Rate good metric
🔹Successful content=helps business goal
🔹Newsletters getting lost in Inbox
🔹Start w/ Marketing Personas for Community
🔹@Vanilla homepage examples
🔹Forum Taxonomy
Tomorrow I'll be dishing out some content truths with @adrianspeyer @vanilla! Won't you join us?!
pages.vanillaforums.com/webi…
Higher Logic Vanilla retweeted
Need help with a #communitystrategy goal? Join us next week, and you'll have a chance to get free advice from 5 community pros! events.cmxhub.com/events/det… @adrianspeyer @KatJarvis_ @amandarhiann #CMX #CMXDC
Higher Logic Vanilla retweeted
I had an enjoyable conversation with @vanilla 's Nuala Cronin about applications of Blockchain, NFTs and decentralized identity for online communities. Read the article here blog.vanillaforums.com/nfts-… #onlinecommunities #blockchain #nfts #decentralizedidentity
Higher Logic Vanilla retweeted
It's here! Register & join fellow community managers & the community curious, as we unveil the results of the 2021 AU State of Community Management Report this Thu 3 Feb --> bit.ly/2021-SOCM-launch #cmgr
Higher Logic Vanilla retweeted
If you are using @vanilla as your community forum platform and would like to integrate it with @OrbitModel I wrote a tutorial on @ThePracticalDev showing how to do so with their APIs and using @zapier
dev.to/tweettamimi/3-steps-t…
#community #devrel #zapier #orbit #vanila
Higher Logic Vanilla retweeted
Tapping into Community Building? Well, here's your must check out
PS - Every year organizations like @CMX @vanilla @TheCR publish reports on the global highlights of our industry and the insights are handy for our community strategy and personal growth in this industry!
The Community Predictions 2022 eBook is officially HERE! Download your FREE copy today👇 #onlinecommunity #2022predictions pages.vanillaforums.com/eboo…
Higher Logic Vanilla retweeted
Want to learn what's in store for community in 2022? 💫
🗣️ MURAL's own community manager @amandarhiann is a featured expert in @vanilla's 2022 Community Predictions eBook 📖
Get it for free, here 👉 hubs.li/H0_njJf0
Higher Logic Vanilla retweeted
As self-service is becoming more popular, support communities are vital in creating competitive value. Learn about 3 pillars of support communities at next Thursday's webinar, with speakers from TSIA, @vanilla, and @TeamViewer. Register now: ow.ly/oa5650FXozu #tsiawebinar
Higher Logic Vanilla retweeted
We're thrilled to once again have @HigherLogic sponsor #CMXSummitRise! ⛅
Higher Logic is a human-focused community platform designed to help you engage your users at every stage of their journey.
Learn about Higher Logic in their Summit booth! 👉bit.ly/3stMSGg
Higher Logic Vanilla retweeted
Don't forget to join @john_ragsdale and @vanilla next Tuesday! pages.vanillaforums.com/demo…
Higher Logic Vanilla retweeted
Don't miss @jimstorer and @adrianspeyer and 8 special guests for our annual State of Community Management webinar! communityroundtable.com/what… #cmgr #cmgt
Higher Logic Vanilla retweeted
We are stronger together! I'm pleased that @ClocktowerAdv is part of the @vanilla partner ecosystem. I am also looking forward to doing great things with @Commsor @TSIACommunity @zapier the brilliant @brianoblinger and the mighty @MarjorieAyyeee!
We couldn’t be more excited to finally launch our Partner Ecosystem on our website! This wouldn’t be possible without our awesome Partners @Commsor @TSIACommunity @zapier @brianoblinger @MarjorieAyyeee @toddnilson 🎉🎉
Higher Logic Vanilla retweeted
Our last big integration unveiling this week: @vanilla✨
Now you can track all Vanilla members & activity directly in your Commsor Member Dashboard — and prove the value of your community across departments.
#DoMoreWithCommsor
Find out more👇
cmsr.io/new-integrations
Higher Logic Vanilla retweeted
Head of Community @vanilla, @adrianspeyer, will be taking a deep dive into customer journeys, through a community lens.
🗓 May 13th
⏰ 10:00 a.m. PDT
👉 Sign up: cmsr.io/summit-2021
#CommunityLed2021
Higher Logic Vanilla retweeted
"Centering yourself in the humanity of the community is 100% the way to ensure you're doing it right."
We asked @tessak22, @Shanahasatwitr & @adrianspeyer what Community-Led means to them, and how they're putting it into practice. 👇
#CommunityLed2021
cmsr.io/community-led-practi…
Higher Logic Vanilla retweeted
[status] Scheduled (Mar 2, 2021, 16:00 EST): We will be undergoing planned, urgent maintenance from 4:00pm Eastern to 12:00am Eastern on March 2nd 2021 in order to complete the network transition between our two Montreal data centers.… stspg.io/mnpwdbmx8npn?u=bbxk…
Higher Logic Vanilla retweeted
.@Shanahasatwitr Just want to +1 your @vanilla wisdom that culture will be the key differentiator as more communities pop up + the idea that you're building a product to work with people, so flexibility is 🔑. #cmgr #cmad #communitytwitter
Higher Logic Vanilla retweeted
Congrats @vanilla and all the contributors to this year's Predictions ebook! Another great bird's eye view of what to expect in 2021: hubs.ly/H0BMzVQ0.
Higher Logic Vanilla retweeted
The fabulous crew @vanilla have released their highly-anticipated eBook on Community Trends for 2021. I'm proud to be featured with 20+ fellow community leaders. It's free and it's a goldmine, don't miss yours.
vanillaforums.com/prediction… #cmgr
