Create better interactions and drive calls from consumers ready for resolution with DirectDrop Voicemail technology.
Atlanta, GA
Joined September 2010
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VoApps DirectDrop Voicemail retweeted
In your Thursday #ACADaily:
- Sept. 17: TGI-F! - How to Train Your Client Friday Series: No Parking Zone: Debt Parking and Reg F
- It’s Official: California is Ready to License Debt Collectors
View all news & subscribe to ACA Daily bit.ly/aca-daily-subscribe
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A message from our #WashingtonInsights2021 title sponsor @VoApps
VoApps DirectDrop Voicemail retweeted
#WashingtonInsights2021 is next week! @ACAmarkneeb invites members to attend & learn how to get involved in ACA advocacy. See all the details and sign up your staff here for $99: bit.ly/3g7cwfK Thank you to sponsors @voapps @VenableLLP and Solutions by Text.
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[Draw It] Knowing how to pivot your style is an important skill for every collector to master, and self-awareness makes it easier. This fun exercise shows you how you can change gears and approach a new, perhaps unfamiliar task. Read more here:
bit.ly/2QPELVH
VoApps DirectDrop Voicemail retweeted
How plugged in are you to changing state laws and regulations? Learn why and how you should keep a close eye on them in this article of Collector magazine: bit.ly/37M2dZQ
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The CFPB’s final rule amending Regulation F will take effect on Nov. 30. That date will come up quickly, so be sure to educate yourself on the details of the rule now. Start by checking out this article from Collector magazine:
bit.ly/39svdHc
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Companies in many industries have implemented #workfromhome practices in response to COVID-19, but the long-term impact remains to be seen, especially ARM industry Michael Lamm @mlammCAS reports bit.ly/3hPOvaK
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From @acacollector: Breaking down how you can use ACA's professional development resources #HelpingMembersSucceed bit.ly/2Wm1EjE
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Conference calls, Zoom meetings and emails: @ACAIntl and its members are still advocating with legislators on behalf of the #ARMindustry. These are some of our top priorities right now. #HelpingMembersSucceed
online.collector.com/collect…
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If you haven’t heard yet, the Women in Collections Resource Council (WICRC) will hold its first event during #ACAConv20 July 15 #HelpingMembersSucceed bit.ly/2Vm99GN
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A #SCOTUS decision on the constitutionality of content restrictions in automated calls to cell phones and a federal exception for calls to collect government debt under the #TCPA could be coming soon. Read background on this significant case here: bit.ly/2YPGKd8
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Consumers facing hardships have a better chance of resolving them when they communicate with debt collections professionals. Learn more on the latest episode of #ACACast #HelpingMembersSucceed bit.ly/3cXMma6
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Fact Friday: 21% of lawful calls from legitimate callers were blocked & more than 24% of labeled calls were mislabeled, according to an @ACAIntl and Number Sentry survey.
online.collector.com/collect…
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[Interview] How #compliance education helps @ACAintl member Amanda Bost @NPCinc_ make stronger connections with clients. #FBF #FlashbackFriday
online.collector.com/collect…
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ACA's latest episode of #ACACast features a discussion about returning to work after COVID-19 with @mlammCAS #togetherwevegotthis #returningtowork #helpingmemberssucceed #debtcollectorscaretoo Listen here: bit.ly/2Mdme04
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“The information we gather from customer surveys allows us to identify operational, client and legal issues, among other things," - @ACAIntl member Dave Rainbolt, chief compliance officer of three domestic collection agencies.
Read more: bit.ly/35WbkVk
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#FBF A look back at how @ACAIntl launched its consumer financial education efforts. #FBF #history #financialeducation
online.collector.com/collect…
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In response to the #COVID19 pandemic, our portfolio company @VoApps DirectDrop Voicemail is giving away 1 million free messages to govt, schools, healthcare+other groups that need to spread the word to concerned citizens. Learn more+register your group: voapps.com/coronavirus-messa…
VoApps DirectDrop Voicemail retweeted
From ACA's blog: @mlammCAS reports on
Work At Home Agents – In Demand During COVID-19 Crisis #HelpingMembersSucceed bit.ly/2wdlCmO
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Accepting in-person payments is different from conducting in-person collections. Know the difference: online.collector.com/collect…
