
XSELL is the leader in #conversationalAI for #contactcenter #agentassist, delivering better #CX at scale via patented #ensw #tech #AI #startup #ResultsMatter
Chicago
Joined January 2019
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XSELL Technologies retweeted
How is generative AI reshaping contact centers and healthcare? 🧠🤝
In this AI @ HLTH episode, @XSELL_TECH's CTO and CPO share how their eXpert Language Model (XLM) enhances agent efficiency, satisfaction, and care outcomes.
🎧 Listen now: …
BIG NEWS: We earned a @HITRUST i1 certification! 🚨 This certification reflects the hard work our team puts into staying ahead of the #cybersecurity curve & keeping data safe.
See more about how we're raising the bar for secure, AI-powered solutions here: bit.ly/3Wl6zAl
New year = new wins!🏆 But before we hit the ground running in 2025, let’s reflect on some of XSELL's milestones from 2024 — Check out the blog for the full recap: bit.ly/4h2w0yv
#NewYear #Innovation #AI #Reflection #Growth
Happy Holidays from XSELL to you! 🎁 This week, our team celebrated with Santa selfies and a speed-wrapping competition to wrap gifts we donated to a classroom of local elementary school students.
✨ Wishing everyone a season filled with cheer and love! #GivingBack #HolidayCheer
Call center data overload is real. 📊 In today’s data gold rush, not all KPIs are created equal. Our Data Science lead shares how to cut through the noise and pinpoint what really drives agent success: xselltechnologies.com/resour…
#CallCenter #AI #CX #DataScience #KPI
Better together: @XSELL_TECH CEO @MattCoughlin12 envisions a sustainable future for #contactcenters, where #AI augments human capabilities, rather than replacing them -- improving #CX while enriching the #agentexp
What if your #agentassist solution could deliver better outcomes, while contributing to your bottom line?
💻 Learn more: lnkd.in/dSB4hFp6
💻 Listen in on Matt's conversations with @Accenture_US on #AI and #contactcenter sustainability: lnkd.in/g8SBgXWW
💻 Contact #XSELL today: lnkd.in/gwaDde4B
#conversationalAI #conversationalintelligence #callcenter #ROI #metricsthatmatter #EX #CX #agentexperience
Now hiring! Our AI-powered #conversationalintelligence software is changing the game for #contactcenter #CX -- and we'd love to have you be a part of it!
Apply today to join the @XSELL_Tech team and write your #bestchapteryet: lnkd.in/gx2ZxyEW
#nowhiring #yournextjob #AIjobs #techjobs #hybridjobs #ChicagoJobs #ensw #salesjobs #opsjobs #codingjobs
“It will be celebrated with pomp and parade, bonfires and illuminations from one end of this continent to the other.” John Adams
@XSELL_TECH wishes all of our customers, partners, and team members a safe and happy 4th of July!
#IndependenceDay #4thofJuly #July4th #HappyBirthdayAmerica #babyyoureafirework
💙
A bittersweet day at @Five9 as we give @GenefaMurphy our best wishes as she goes onto her new adventure at @udemy. To say she will be missed is an understatement. Grateful for the opportunity to have worked with, learned from, and be inspired by her! #Five9Boa #SparkleOn
Overheard this afternoon? "Not every company has a Diallo..."
...but @XSELL_TECH does and lucky us! Setting security strategy, mitigating risk, and keeping our customers -- and our organization -- safe remains his throughline. Not every company has a #DialloGentry, but when it comes to creating the environment for trustworthy AI? We are BEYOND grateful to Diallo and his team.
Read more: lnkd.in/gf8J4228
Contact us: lnkd.in/gwaDde4B
#infosec #securityoperations #securitytraining #ISO27001 #startups #AI #trust #security #contactcenters #TrustworthyAI #Transparency #EverydayAI
The @XSELL_TECH team is excited to partner with @VoyageAdvisory! Our newly announced #strategicpartnership brings #CX-focused #managementconsulting together with our award-winning #AI-powered #conversationalintelligence offering.
Delivering real results for your contact center, one outperformed #KPI at a time. We're #bettertogether -- and we can't wait for you to see the difference!
#partnerships #partnershipsmatter #channelpartners #conversationalAI #agentassist
XSELL Technologies retweeted
Congrats to our winners of our Partner Passport to prizes & special thanks to our participants & partners @balto_ai @birch_ai @CallMiner @Calabrio @cresta @InflowComm @MiaRecInc @MeeraDotAI @pindrop @ServiceNow @XSELL_TECH for the amazing prizes! #PartnerPowered #Five9 #CCWVegas
What if every agent was your best agent? Just imagine the possibilities — and imagine the impact on your bottom line!
Want to improve YOUR contact center results? Stop by Booth 931 at @CustContactWeek's #CCWVegas to learn more about @XSELL_TECH's award-winning #AI-powered #conversationalintelligence solution today!
Not attending the big show?
🤖 Request a demo: lnkd.in/gki5fnHm
🤖 Contact us today: lnkd.in/gwaDde4B
#agentassist #conversationalai #gotime #XSELLintheWild #VegasBaby #Booth931 #contactcenter
The calm before the storm? A peek behind the process, as the @XSELL_TECH team gets EXPO-ready for @CustContactWeek's #CCWVegas show!
But does your CEO help with booth construction?! @MattCoughlin12 does! We’re built a little different around here — and we do things the #XSELL way, so you can know us by our results!
Come by Booth 931 tomorrow to learn more!
#conversationalai #agentassist #conversationalintelligence #contactcenter #behindthescenes #XSELLintheWild
It’s time – #CCWVegas is finally here! Visit the @XSELL_TECH team in Booth 931 and learn more about the patented technology driving our #AI-powered #conversationalintelligence solution, HiPer Agent eXperience!
💻 Meet XSELL at CCW: lnkd.in/gn3N6FK3
💻 Request a Live Demo: lnkd.in/gki5fnHm
💻 Contact Us Today: lnkd.in/gwaDde4B
#agentassist #contactcenter #CCWat25 #CCW #AI #AgenteXp #XSELLintheWild #VivaLasVegas
We're on our way and can't wait to see you all at #CCWVegas! Stop by + see @XSELL_TECH at Booth 931 on your way to the @Five9 Pavilion -- we're #bettertogether! Real-Time Agent Insights aren't the ONLY prizes...!
#partnerpowered
Partner Passport to Prizes is coming to #CCWVegas! Visit the #Five9 Pavilion to see how you can play to win cool prizes! @balto_ai @birch_ai @CallMiner @Calabrio @cresta @InflowComm @MiaRecInc @MeeraDotAI @pindrop @ServiceNow @XSELL_TECH @CustContactWeek
spr.ly/6018OIU5j
“Struggle is a never-ending process. Freedom is never really won, you earn it and win it in every generation.” Coretta Scott King
As the @XSELL_TECH team observes #Juneteenth2023, we encourage you to learn more about the day -- what led us here and what will lead us forward.
📚 What is Juneteenth? An introduction: lnkd.in/e-xqsEw
📖 Want to dig deeper? Read more about the history of Juneteenth and how you can get involved: lnkd.in/gqvPZFF
🎉 Celebrate Juneteenth in our hometown of #Chicago via celebrations, events, markets, and supporting black-owned businesses: lnkd.in/dvYyhMg
#Juneteenth #freedomday #ChicagoTech
The @XSELL_TECH team wants to wish everyone a Happy Father's Day!
Thank you to all of the fathers, in all of their forms, for all that you do -- we wouldn't be able to XSELLerate without you!
#fathersday #happyfathersday #dadsofXSELL
"It’s about showing up, doing your best work, being your best self, and being visible..."
Because visibility, and authenticity, matter every day, in every way. Happy Pride from @XSELL_TECH and the XSELL PRIDE ERG!
#beauthentic #bevisible #beyou #happypride #pride2023




















