@EnergySSEOVO
Joined August 2023
  • Tweets44
  • Following81
  • Followers2
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Replying to @GWRHelp
@GWRHelp when will you resolve your shortage of train crew issue? Third weekend in a row that almost all trains to my station have been cancelled. A full refund doesn’t come close to the disruption you’re causing! #sortitout #train #gwr #terrible #shambles
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@GWRHelp I’ve just had my ticket inspected by an outsourced company. It makes me wonder what staff you do actually have on your roster! #letthisend #terribleservice #anythingbutthis
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@MartinSLewis @BBCNews @itvnews @SkyNews @RailOmbudsman please see above. @GWRHelp are taking the piss
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Replying to @EnergySSEOVO @JagexSupport @Jagex @RuneScape @TheFCA @ICOnews @GamRegGB @HLGamblingCom @GamesRatingUK @GameSpot @Trustpilot @MMORPGcom @Steam
@JagexSupport @Jagex @RuneScape I would appreciate acknowledgment and also to know when I’ll receive a resolution to this issue. Adding in @financialombuds @cedrsays @IBAS_UK @BBCNews @SkyNews @itvnews This is becoming a worrying pattern for many online users.
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Replying to @EnergySSEOVO @JagexSupport @Jagex @RuneScape
@TheFCA @ICOnews @GamRegGB @HLGamblingCom @GamesRatingUK @GameSpot @Trustpilot @MMORPGcom @Steam adding you in for visibility. A shameful response!
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Replying to @Jagex
@Jagex @JagexSupport @RuneScape I’ve needed support since 15.07 and haven’t had a reply since my follow up email. I’d like an urgent response as I’ve paid substantial money and had a terrible service. Let me know asap while I consider further action.
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more replies
To note, in this time (since 15.07 - 28 days) I’ve made 3 x ticket requests, none of which provided a satisfactory resolution. I’ll continue to raise the issue with Jagex, but wanted the wider population to know this seems to now be a new normal at @Jagex
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@MMORPGcom @RuneScape @OldSchoolRS @GameSpot @Steam @Trustpilot adding you in too.
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Replying to @EnergySSEOVO @Jagex @JagexSupport @RuneScape
Adding in @ICOnews @TheFCA @CMAgovUK @HLGamblingCom @GamesRatingUK - I made a substantial in-game purchase, for which I’ve encountered numerous problems and hasn’t been resolved. I can provide correspondence if needed. I’m acutely aware of previous issues in the public domain.
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@Jagex @JagexSupport @RuneScape just checking this has been noted and that I should expect a response? I feel it’s a matter of urgency, given the issue was first raised 28 days ago and is still unresolved…
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Replying to @Jagex
@Jagex @JagexSupport @RuneScape I’ve needed support since 15.07 and haven’t had a reply since my follow up email. I’d like an urgent response as I’ve paid substantial money and had a terrible service. Let me know asap while I consider further action.
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Hey @nationalexpress I’m having problems booking my coach ticket - the app keeps saying there’s technical issues. Please advise as I need to get a coach tomorrow afternoon!
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Replying to @SSE @MartinSLewis @MSE_Deals @CitizensAdvice
Thank you Natalie, I’ve DM’ed you and would appreciate a swift response and callback today. @MartinSLewis @CitizensAdvice @YourSSE @SSE
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Replying to @EnergySSEOVO @SSE @MartinSLewis @MSE_Deals @CitizensAdvice
Adding in @UKGovScotland @EnergyOmbudsman How can this be allowed? I’ve paid my bills but have been met with a £534 final invoice because SSE won’t take my reading. They mistakenly provided an estimated reading which was 3000 kWh more than my final reading 6 months later!!
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Replying to @EnergySSEOVO @SSE @MartinSLewis @MSE_Deals @CitizensAdvice
Also to be Frank, SSE Final Account department have hung up on me 4 times today which is disgraceful. No one is willing to help me. @MartinSLewis @CitizensAdvice @YourSSE @SSE
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Replying to @SSE
@SSE @YourSSE why won’t you take my final meter reading? It’s 3000 kWh less than an estimated reading taken 6 months ago! I’ve called 9 times in the last 12 days… @MartinSLewis @MSE_Deals @CitizensAdvice
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