Replying to @coolideas_ZA
@coolideas_ZA When you give the expectation that no downtime will be experienced, that is the expectation that is set. Would also help if the outage list you provide your contact centre staff is the same as you post on your website. Service as a whole is seriously lacking
Hey @coolideas_ZA Do you think this is the best way to phrase this statement? As clients, we are not Required to follow these steps, it may be best practice, but we are not Required to do so. Wording makes a world of difference.
Listening to Koeberg test their emergency siren and I can't help but think of the siren from Silent Hill. Not creepy at all. 馃槺
One of the many benefits of remote work. Our nanny had to rush off, my little dude joined our end of day standup. Had I not been remote I would have had to take time off. Thanks @giveaHi5 for going remote. #remotework
Based on @kimballscott's book @candor, most employees want to receive regular, realtime feedback.
We're exploring a new feature for this & would appreciate some feedback before we go ahead 馃檹
Please answer some q's for us (1min): bit.ly/2kjaXRo
#EmployeeExperience







