Your go-to resource for Jobs To Be Done tips, tricks and training. Check out our JTBD Essentials Course - 4 hrs of videos and 10 downloadable templates
New York, NY
Joined May 2020
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🔍 "I don't have time to learn an entirely new approach right now."
Sound familiar? That's why we built JTBD tools you can apply today.
👉 Start with our free JTBD Canvas 2.0
- Download, print, and uncover hidden opportunities in your next meeting
jtbd.tk/canvas
Eliminate fluff features that don’t add to the outcome. Use Jobs to Be Done to drive product-led growth that makes sense from your customer’s perspective. #JTBD #productledgrowth
Identifying unmet needs can be one of the most challenging aspects when looking for viable innovation opportunities.
What techniques do you use to assess how to improve customer experience or solve specific issues customers may have?
#jobs-to-be-done #JTBD #innovation
"Uncovering demand starts with interviewing customers who've used your product before and made progress.
You need them to tell you the story of how they got here."
- Bob Moesta, Learning to Build
Add Jobs to be Done to your innovation skillset with the Foundations of Jobs to Be Done online course; gain clarity on the essential skills needed to jump start any customer-centered initiative.
Check out the curriculum --> jtbd.tk/foundations
The 1hr countdown to JTBD Untangled has begun! Join Jim and Ruth Hartt at 12PM ET today for our monthly community meet-up.
us06web.zoom.us/meeting/regi…
If you are looking for #JobsToBeDone stories, add our monthly JTBD Untangled series to your playlist 🎧Check out our September edition: youtu.be/2d1PnMuZCn4
Let's Hang! JTBD Untangled, our monthly community event, is today (Tues. 9/27) at 11AM ET. jtbd.tk/untangled-sept
Curious about getting started with #JTBD? Learn how jobs maps can be applied to pragmatically understand the customer experience in our upcoming workshop ✨Job Maps from Beginning to End✨ jtbd.tk/jobmaps
JTBD Toolkit retweeted
JTBD has lots of practical applications that people have been exploring for the past 3 decades or so.
Come learn how @jakemitchell used #JTBD in his project work in our monthly community call "JTBD Untangled."
jtbd.tk/untangled-aug
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What objects in your life have you hired over and over?
Why do you keep coming back to that object to help you complete the job? 🧋 #jtbd #jobstobedone #innovation
Nonconsumption (noun): "When consumers can't find any solution that satisfies their job and they opt to do nothing instead." (C. Christensen et al., 2016)
In Jobs Theory, this type of unseen demand can lead to new opportunities for market growth. #JTBD #JobsToBeDone
Not sure where to start with Jobs To Be Done? Check out our JTBD Essential course, over 4 hours of video learning with tools and templates to help you put the concepts into action right away! 💫
#jtbd #jobstobedone #innovation
jtbdtoolkit.com/learn
Many thanks to @NUSingapore for hosting an excellent #JTBD Q&A with @JimKalbach and @newproductdog as part of their inaugural 2022 Learning Festival!
🤜Free event alert! 🤛Join @JimKalbach and @newproductdog for a #JobsToBeDone Q&A hosted by the National Uni of Singapore Thurs. 8/18 9AM SGT || Wed. 8/17 9PM ET
iss.nus.edu.sg/learning-fest…
Last Chance to register! Join today's JTBD Untangled with special guest @wolframnagel, we'll talk about our experiences Jobs To Be Done; share ideas and ask questions.🌱🌻💐
jtbd.tk/untangled-april
Last chance to register for today's #JTBD Untangled, our popular monthly community chat, at 12PM ET. jtbd.tk/untangled-march
We are excited to welcome special guest, Steph Troeth! @sniffles
#jobstobedone #customerexperience #CX #innovation
JTBD Toolkit retweeted
Something about customer interviews with the JTBD framework is that when you're interviewing them, they'll talk about the push of the situation and the pull of the new way of progressing at the same speed. You'll have to dissect them into two. And dig deeper for deeper insights.
JTBD Toolkit retweeted
I always learn something new and interesting about #JTBD from Scott Burlseon (@newproductdog). You will too in his upcoming webinar with the PDMA:
pdma.org/events/EventDetails…
Our popular #JTBD mini-course is coming up 🙌 Job Maps from Beginning to End is a practical, hand-on workshop to get your team started with JTBD the next day 🦺 April 4, 6, 8 ▪️ 11:00AM-1:00PM ▪️ online #jobstobedone #customerexperience #CX jtbd.tk/jobmaps
ALT JTBD Toolkit Logo with exaggerated magnifying glass hovering over the text, Beginning, Middle, End.