Product Engineer @intercom always learning, sometimes running Co-organizer of @Shipitcon 2023 edition
Joined December 2010
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Won't get any of these now after this
Serena Fritsch retweeted
In Dublin on May 22nd? wanna drop in to the Intercom office? Ruby Ireland are running a meetup in our office with (at least) one talk being about Rails at Intercom: teapaw.org/rubyireland/status/192…
Serena Fritsch retweeted
A new entry on our Intercom AI blog from @_ketanbhatt, about our decision to stick with @elastic as opposed to adopting a new VectorDB for Fin.
tl;dr: operational knowledge is valuable, and ES will do vectors.
Link below!
Serena Fritsch retweeted
At @Intercom, we’re always innovating and building for our future scale. In what’s one of the most interesting projects I’ve worked on, discover how we’re future proofing our database layer with Vitess and @PlanetScale: intercom.com/blog/evolving-i…
Serena Fritsch retweeted
Disheartened to see Women Who Code & Girls in Tech close their doors in 2024. At #SIC2024 we're putting money behind our mission to support underrepresented groups. We're donating to Coding Grace & raising euro through raffles & games! shipitcon.com/giving-back-ju… #CommunityMatters
Serena Fritsch retweeted
15 minutes to see the future of Customer Service? That's a fair swap. We're going live with some BIG news about our latest AI breakthrough on April 10th over on LinkedIn.
You could watch it later–but you’ll miss out on the live AMA with our leadership team in the comments 👀
Watching is easy, no registration required. Simply click "Attend" here inter.com/bfy-apr and you’ll be notified when we’re live 🔴
Serena Fritsch retweeted
[Speaker Announcement]
Our 2nd speaker this year needs no introduction. The legendary Charity Majors @mipsytipsy is returning to ShipItCon 2024!
Please give a big warm Irish ShipItCon welcome to Charity. ☘
Ticket are on sale now : ti.to/shipitcon/shipitcon202…
#sic2024
I don’t post here often but wanted to give a shout out to all the amazing women in my life ❤️I am surrounded by role models and forever grateful to have you all in my life
Serena Fritsch retweeted
Our Call for Papers is officially open! This year's theme is "Flow".
shipitcon.com/call-for-paper…
Closing date is April 30th and we'll reach out to successful speakers by the end of May.
#sic2024 #callforpapers
Serena Fritsch retweeted
Welcome to ShipItCon 2024, where this year's theme, "Flow," is all about mastering the currents of software delivery in the digital age. As the demand for rapid, efficient, and high-quality software delivery escalates, understanding and implementing the best practices ...
Serena Fritsch retweeted
Save the Date : August 30th 2024
We're back with a new theme, new speakers, new sponsors and some new outfits for Squishy!
Join us.
#shipitcon5
Serena Fritsch retweeted
My team @intercom is hiring! The role is to become one of our domain experts in supporting, scaling, and enabling engineers in our database layer, from low level Linux tweaking all the way up into Rails land pairing with engineers as we design and ship our next-gen product 1/2
Serena Fritsch retweeted
Ship It Friday is here! Over the next several weeks we'll release the talks from this year's event. Get the team together, grab a beverage and enjoy. First up is @rhein_wein posing the question "What's Slowing Your Team Down?"
shipitcon.com/recordings
Enjoy!
Serena Fritsch retweeted
Hi all, it's getting closer to the date when @brian_scanlan & @_minuteman3 will show us the way with de-microservicing and multitenant security⏳ We've just released more spots for our Sept 19th event so go grab 'em! Thx again to Intercom for hosting us and for the food & drinks!
It's official 🚀 Learn about the joys of de-microservicing ⏪ as well as the toils of multitenant security 🔒 courtesy of @brian_scanlan & @_minuteman3 from Intercom as they host us for an evening of Ruby on Sept 19th! Thx to Intercom for the food/drinks! meetup.com/rubyireland/event…
Serena Fritsch retweeted
Can't wait until @ShipItCon 2024? We've got you covered.
Check out the ShipItCon Meetup. Meet the team, ask questions, have some craic. meetu.ps/c/55063/bDtGl/d – at Meath, Ireland
Serena Fritsch retweeted
It's official 🚀 Learn about the joys of de-microservicing ⏪ as well as the toils of multitenant security 🔒 courtesy of @brian_scanlan & @_minuteman3 from Intercom as they host us for an evening of Ruby on Sept 19th! Thx to Intercom for the food/drinks! meetup.com/rubyireland/event…
Serena Fritsch retweeted
We need one final push today to sell out! Grab a ticket and join us for the best ShipItCon yet!
ti.to/shipitcon/shipitcon202…